Business Analyst

Service New Brunswick

Business Analyst - Permanent full-time

15687 (R85-2025/26-897)

Open Competition - Pay Band 4

Flexible Work Location within New Brunswick

Working at Service New Brunswick is more than just a job — it’s an opportunity to build a meaningful career.  Guided by our vision of "Excellence in Service Delivery", our teams provide high-quality, innovative public services for customers with a focus on value for all New Brunswickers.  

Known for our people-oriented workplace culture, we foster an environment where innovation, inclusivity, and teamwork are celebrated. We are proud to be recognized as one of Atlantic Canada's Top Employers for 2025!  

What We Offer

At SNB, our people are at the heart of everything we do. We are:

• Human-Centered: We prioritize well-being and flexibility for our employees.
• Driven by Growth: We invest in your professional development and career advancement.
• Celebrating Excellence: We recognize and reward outstanding contributions.
• United by Purpose: Every project you work on makes a real difference for New Brunswickers.
• Empowered to Decide: We trust our teams to make decisions and innovate boldly.

With offices and locations in most New Brunswick cities and a wide variety of positions and job roles, SNB offers unmatched opportunities for growth and impact, including an employee recognition program, a mentoring program, training & development opportunities, employee townhalls and ongoing leadership development. 

SNB also offers a comprehensive employee benefits package.

Service New Brunswick is seeking an outstanding individual with passion, dedication and a team-focused mindset to join the Health Applications Services Branch as a Business Analyst in New Brunswick.

The SNB Technology Services Division provides technology services to all Government of New Brunswick departments and Regional Health Authorities.  With over 800 employees, we form one of the largest IT employers in the province with office locations in most cities and regions.  We are mandated to deliver an extensive range of IT Services across various information technology disciplines.

Reporting to the Manager of Applications, you will be responsible to collaborate with the user community to gather business requirements and conduct workflow analysis, transforming them into functional benefits that will support the design and successful implementation of applications across the organization.

Key responsibilities of this position are:

• Participating in the planning, building and implementation of systems, upgrades and enhancements
• Accountable for maintenance and support of these systems, including troubleshooting and issue resolution
• Ensuring systems are configured to meet architectural standards and guidelines
• Assisting with functional, integration and user acceptance testing as required

ESSENTIAL QUALIFICATIONS: A Bachelor's degree in Information Technology, Computer Science, Business Administration, Health Information Management, or a health-related discipline and a minimum of two (2) years of related experience.

In the event that this competition poses recruitment difficulties, qualified individuals with less than two (2) years of experience may be considered for a salary representing their experience.

Subject to the response to this competition, an equivalent combination of education, training and experience may be considered.

Written and spoken proficiency in English is required.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

• Experience with the Meditech system
• Experience in a healthcare environment

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Resumes should be in chronological order specifying education and employment in months and years including relevant part-time and full-time employment.

OPERATIONAL REQUIREMENTS:

• This position requires some travelling within the province.
• Some weekday evening and weekend work hours may also be required.
• Candidates will be required to undergo Criminal History Clearance prior to appointment.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

• Analytical Thinking/Judgment
• Client Service Orientation
• Effective Interactive Communication
• Teamwork and Collaboration

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

• Written Communication
• Planning and Organizing Skills
• Specialized subject matter expertise

Salary: $58,474 - $81,770 annually - Pay Band 4 - Management and Non-Union Pay Plan

We encourage applicants to apply online by clicking here before March 17th, 2026  indicating competition number 15687 (R85-2025/26-897). In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact People and Culture.

We thank all those who apply however only those selected for further consideration will be contacted. This competition may be used to fill future vacancies at the same level within the same work location.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.