Business Analyst

Position Title: Business Analyst

Location:  Regina, SK

Overview:

Charter is seeking an experienced Business Analyst for a 12-month engagement beginning March 2026. The successful candidate will bring 8+ years of experience as a Business Analyst bridging business needs and IT solutions, gathering and documenting requirements, mapping processes, and utilizing Agile and Waterfall methodologies. Familiarity with contact centre technology projects and SaaS projects would be an asset. Active Business Analyst certifications (i.e., CBAP, PMI-PBA) are required.

Location: Regina, SK. Term: 12 months. Onsite/remote: Hybrid*

*must be available to attend meetings onsite.

Qualifications and Experience:

• 8+ years of experience as a Business Analyst bridging business needs and IT solutions, gathering and documenting requirements, mapping processes, and driving value for diverse stakeholders.
• Previous experience/deep knowledge of cloud and SaaS solutions.
• Familiarity with Contact Centre Technology projects.
• Education: Business Analyst certifications (i.e., CBAP, PMI-PBA) is required
• General understanding of application programming, database, and system design.
• Experience with SDLC best practices.
• Experience writing and maintaining test strategies and test plans.
• Experience creating and prioritizing test scenarios to ensure proper test coverage.
• Experience creating/identifying/reviewing and executing manual test scripts.
• Experience logging defects and enhancements.
• Experience with Agile development methodology
• Excellent communication (written and verbal) in English is required.
• Must be authorized to work in Canada.

Our Company:

Charter is an award-winning Canadian IT Solutions and Managed Services Provider founded in 1997. With offices nationwide, Charter offers innovative IT solutions, managed services, project delivery, and consulting. Our mission is to align people, processes, and technologies to enhance communication, boost performance, and modernize businesses. Using a business architecture methodology and human-centered design, we drive successful digital transformations, unlock new opportunities, and promote growth. Join our team! Forward, Together.www.charter.ca

Not quite a fit for this role? Please forward your resume to FutureTalent@charter.ca or ITcontracts@charter.ca for future considerations.