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Business Analyst

J.D. Irving
Full-time
On-site
Dartmouth, Nova Scotia, Canada
Description

Are you driven by how technology and business processes enable organizational performance and innovation? Are you motivated by building strong relationships and leading change, this role provides the opportunity to directly influence and improve business processes. Success in this role is driven by a commitment to continuous improvement, professional growth, and a learning mindset. 

Responsibilities will include eliciting and documenting the actual needs of stakeholders—which frequently involves investigating and clarifying their expressed desires—to determine underlying business requirements.   

This position requires full-time on-site presence.    

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR). 



Responsibilities
  • ⁠⁠⁠⁠As part of the JD Irving IT Team, you will enable the JD Irving group of businesses to achieve their business goals by leveraging technology  

  • Understanding key business data and quality  

  • Performing requirements elicitation and documentation  

  • Building use cases (definition and development) and developing test cases  

  • Documenting business processes  

  • Understanding capability of analytics tools and enabling business to act from analytical insight  

  • Managing integrity, confidentiality, and security of all datasets  

  • Understanding the risk tolerance/profile of the business  

  • Collaborating with design and architecture  

  • Translating business process models to technical realization  



Qualifications
  • Education required: A university degree, college diploma or a related discipline  

  • 3+ years’ work experience in a business environment, preferably IT  

  • ITIL V4 foundation certification or commitment to achieve it  

  • Customer focused: motivated by inspiring others to do things differently  

  • Technically inclined, process oriented and driven by a natural curiosity  

  • Happy in an environment where you can work independently as well as collaboratively  

  • A continuous learner: acquiring new skills and software applications is second nature  

  • Able to navigate in a fast-paced work environment where solutions are not always clearly defined  

  • A practiced communicator with strong verbal, written, and interpersonal skills  

  • Strong facilitation skills, including leading trainings and structured group sessions 

Extras:  

  • Experience working in ServiceNow 

  • Business Process Modeling  

  • Entry Certification in Business Analysis (ECBA)  

  • ADKAR or experience with end-user experience testing