Business Analyst II

Essential Job Functions

• Project Management & Orchestration
  • Project Ownership: Take ownership of integration projects from initial. planning through go-live, validating and refining project plans while driving execution across all phases.
  • Story Management: Create and maintain detailed Jira stories for development team, ensuring work is clearly defined and stays ahead of team velocity to prevent delays.
  • Team Coordination: Orchestrate activities across developers, operations teams, and client resources throughout the project lifecycle (discovery, development, testing, deployment).
  • Agile Participation: Participate in daily standups with broader BA and developer teams, providing project updates and coordinating dependencies.
• Stakeholder Management & Communication
  • Status Reporting: Provide weekly project status updates to internal stakeholders (sales, account management) and clients, ensuring transparency and preventing communication gaps
  • Client Engagement: Ensure client responsiveness during discovery and testing phases, escalating unresponsiveness or delays to appropriate stakeholders and management
  • Scope Management: Identify and address scope misalignments early, working with clients to clarify requirements and involving sales and management when needed
  • Risk Management: Proactively identify project risks, communicate concerns to stakeholders, and escalate issues to management with recommended solutions
• Technical Analysis & Requirements
  • Gap Analysis: Perform detailed technical gap analysis of client requirements against system capabilities, identifying integration scope and complexity
  • Data Mapping: Create field-by-field paper mappings for EDI transactions, XML, JSON, and text file formats that developers will use for implementation
  • Requirements Documentation: Work with Client Solutions Managers to gather and document detailed integration requirements during discovery phase
  • Developer Collaboration: Partner with development team throughout build phase to answer questions and clarify mapping specifications
  • EDI Expertise: Leverage knowledge of EDI standards (ANSI X12, EDIFACT) and integration formats to design effective solutions
• Quality Assurance & Testing
  • Operations Alignment: Secure operational team buy-in and support for User Acceptance Testing (UAT) phase
  • Testing Coordination: Coordinate UAT activities with clients and operations teams, ensuring proper test coverage before production deployment
  • Quality Validation: Perform quality assurance testing on integration builds before production release
• Process Management
  • Meeting Facilitation: Develop and lead internal and external meeting agendas, applying project standards consistently
  • Documentation: Prepare reports, flow diagrams, and project documentation to support implementation and knowledge transfer
  • Continuous Improvement: Review project outcomes and identify opportunities for process optimization
• Other duties as assigned

Other Skills & Abilities

• EDI Knowledge: Extensive understanding of EDI standards (ANSI X12, EDIFACT) and working knowledge of XML, JSON data formats
• Data Mapping: Ability to translate business and technical requirements into detailed field-by-field data mappings
• Project Management: Strong organizational skills with ability to manage multiple concurrent projects and maintain team velocity
• Stakeholder Management: Proven ability to manage expectations, communicate proactively, and navigate competing priorities across multiple stakeholder groups Logistics industry knowledge (freight forwarding, warehousing, customs brokerage)
• Problem-Solving: Strong analytical skills with ability to identify issues early and develop solutions independently
• Communication: Excellent written and verbal communication skills for both technical and non-technical audiences
• Agile Execution: Ability to work within agile frameworks, create actionable stories, and drive work to completion against target dates
• Team Collaboration: Works effectively with cross-functional teams while taking ownership of project outcomes
• Judgment & Escalation: Demonstrates sound judgment in knowing when to resolve issues independently vs. when to escalate to management
• Integration experience in retail, government, high tech, or energy verticals
• SQL or other programming language experience
• Experience with integration platforms (Boomi, Sterling Integrator, Informatica)

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job may require extended sitting or standing, use of standard office equipment.

 Education & Experience

• Bachelor's degree in Business, Information Systems, Supply Chain, or related analytical field preferred
• 5+ years logistics industry experience
• Minimum 5 years of Business Analysis experience
• Demonstrated experience managing projects with multiple stakeholders
• Experience coordinating development teams and driving technical implementations
• Proven track record of delivering integration projects on time
• Logistics operations experience (freight forwarding, warehousing, customs brokerage)
• Agile/Scrum project experience
• Experience managing client expectations in consulting or implementation environments

Certification & Licenses

• Professional certification in Project Management (PMP, CSM) or Business Analysis (CBAP) preferred.

Why You Should Work for Crane?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify 

Company benefits are contingent upon meeting eligibility requirements and plan conditions.