Business Analyst (INTERNAL ONLY)

*Please note, you must be a current Citadel employee to be considered for this role*

Job Responsibilities:

The Citadel, The Military College of South Carolina is seeking an internal only, Business Analyst in the Department of Information Technology Services.   As the Business Analyst, this role supports the campus enterprise administrative systems. In additional this role will handle the following:

• Provides analytical, programming, implementation, and integration support for vendor applications such as Banner and in-house customizations.
• Responsible for enterprise reporting through tools like Argos.
• Will be required to researching, communicating, and implementing new technologies; while coordinating technical and functional needs across IT teams, vendors, and campus stakeholders.
• Design, implement, and support integrations between enterprise systems using SQL Exports, SFTP, APIs, and other middleware solutions to streamline business processes and ensure data consistency across platforms.
• Work with stakeholders to analyze business needs, document requirements, and recommend technology solutions that improve efficiency and effectiveness across departments.
• Collaborate with the systems team to manage and support Microsoft 365 applications such as SharePoint, Entra ID, and Active Directory groups.
• Coordinate with IT staff, vendors, and campus departments to ensure successful implementation of new technologies and system enhancements.

Minimum Qualifications:

Associate’s degree in computer science, Information Systems, or a related field is preferred plus ONE year of technical experience. Must possess strong client relations skills and the ability to work independently. Must be able to research and resolve issues by using software application help files and other available resources, solving problems independently whenever possible. Must have in-depth knowledge of computer programming and scripting languages, including PL/SQL, C#, PowerShell, HTML, and web development. Requires familiarity with integration methods such as APIs, SQL exports, SFTP file transfers, and middleware. May be required to work occasional on-call night or weekends.

Preferred Qualifications:

A bachelor’s degree in a related field may substitute for the required work experience, or an equivalent combination of education, training, and experience will be considered.