SBT Global logo

Business Analyst (Korean bilingual)

SBT Global
Contract
On-site
Austin, Texas, United States

Company Description

Working Location: Austin, TX

Contract Period: 1 yr

Pay rate: $4,900/M DOE

Bilingual(Korean) required

 

This company is looking for a talented solution business support who is passionate about creating a seamless experience for enterprises with innovating IT solutions. The ideal candidate is self-driven, takes complete ownership and is responsible for efficient operation of Common Resource Management, or Space Management Solution for corporate IT asset. This role will be highly cross-functional, working to drive success within Solution Services.

Job Description

  • Support & operate managing IT asset and facility (business phone, AV Asset, etc) for internal customer & users
  • Manage the service and operation for a smooth service and operation for the customer
  • Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality.
  • Assesses product market data by interacting with sales, customer success, and customers.
  • Collaborates with other team like IT, Security, and Finance team to efficienate mobility and workspace management solutions.
  • Understands the competitive landscape and help define competitive strategy.
  • Create and update solution documents, including manuals, marketing contents, and reports

Qualifications

  • Bachelor’s degree preferred and/or related work experience
  • One to Three years or more of asset management or corporate employee service operations or project management
  • Proficient with MS offices like excel, word, power point etc
  • Prefers for three or more years of experience in Product Management and enterprise SaaS products support
  • Strong communication and project coordination skills
  • Bilingual(Korean) required

Additional Information

All your information will be kept confidential according to EEO guidelines.