Computer Network Technician

• Valid California Class C driver’s license.
• Valid A+/Network Certification preferred, but not required. 
• Cisco Certified preferred, but not required.
• Network Associate (CCNA) or Microsoft Certified Master (MCM) preferred, but not required.

Under the direction of the Director of Information Technology, provide technical support to users throughout the District on a variety of issues relating to user accounts, computers, Chromebooks, peripherals and related devices; install computer systems; build and wire Chromebook storage/charging racks, carts and related equipment; monitor, enroll and manage devices and user accounts in Active Directory and Google Management; re-image computer systems; troubleshoot and repair Chromebooks. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Provide technical support to District personnel in the installation, configuration, maintenance, troubleshooting, diagnosis and repair of computer hardware, software, peripherals, and other technology equipment; test and ensure network connectivity; resolve a variety of technology malfunctions in a timely manner.
• Monitor and manage Help Desk tickets to provide support and maintain District computer systems, Chromebook storage/charging racks, carts, and related equipment; repair Chromebooks as required.
• Monitor, enroll and manage devices and user accounts in Active Directory and Google Management, re-image computer systems.
• Troubleshoot, diagnose, and resolve problems and malfunctions with peripheral equipment including monitors and printers; investigate, troubleshoot and resolve problems with e-mail configuration; connect computers to network systems and ensure proper connectivity.
• Configure equipment to ensure functional network connectivity; manage assigned IT projects, such as maintaining systems and other network devices related to District LAN and WAN; complete projects and ensure availability of services to authorized users.
• Maintain computer and network hardware, network applications, network appliances, software applications and electronic equipment; identify and complete repair and replacement.
• Maintain a variety of records related to network system work orders, repairs and assigned activities; prepare written materials including, procedures, system level documentation, reports, memos and letters; document activities, providing written reference and convey information.
• Provide service and assistance in identifying viruses and potential security breaches; ensure proper management and security of electronic District files and folders; reimage workstations; coordinate maintenance activities with other IT personnel to ensure efficient IT Department operations. 
• Research trends, products, software, equipment to recommend new equipment and procedures; respond to inquiries from a variety of sources including, District personnel, administrators, school site personnel, outside vendors and service providers. 
• Serve as a technical resource to department and District personnel; provide information regarding active or planned projects.
• Operate a variety of technical equipment including laptop computers and software applications, testers, meters, analyzers and a variety of hand and power tools; drive a vehicle to conduct work.
• Communicate with District, school sites and various outside agencies to exchange information and resolve issues or concerns. 
• Monitor and maintain inventory levels of network system parts and equipment as assigned; order and receive parts and equipment as appropriate.

• Perform related duties as assigned.

Education and Experience:
Any combination equivalent to: graduation from high school supplemented by college-level course work in computer science of related field and one-year advanced knowledge of hardware, District’s operating systems and software applications and configuration; advanced knowledge of internet access and configuration.

Licenses and other Requirements

• Valid California Class C driver’s license.
• Valid A+/Network Certification preferred, but not required. 
• Cisco Certified preferred, but not required.
• Network Associate (CCNA) or Microsoft Certified Master (MCM) preferred, but not required.

• Installation, configuration, operation, maintenance, troubleshooting, diagnosis and repair of computer hardware, software and peripheral equipment.
• Algebra and geometry.
• Data security processes and methodology.
• Current, legacy and emerging operating systems; network environments. 
• Principles, methods and procedures of operating computers, networks and peripheral equipment.
• Hardware and software applications utilized by the department.
• Basic principles, methods, materials, tools and procedures involved in the installation, configuration, maintenance, repair and operation of network systems and related equipment.
• Database structures, on-line applications and capabilities of assigned computer systems.
• Applicable types of cabling systems, hubs, routers and other related equipment.
• Advanced knowledge of software programs.
• Installation and operation of computer operating system software.
• Materials, methods and tools used in the operation and repair of computer systems. 
• Principles, theories and techniques of LAN and WAN installation and maintenance.
• Oral and written communication skills.
• Interpersonal skills using tact, patience and courtesy.
• Record-keeping techniques.
• Technical aspects of field of specialty.

• Perform a variety of specialized duties in the installation, configuration, maintenance and repair of computer network hardware, software, peripherals and other technology equipment.
• Problem solve with data, including interpretation of guidelines and problem solve with equipment. 
• Understand and use technical information.
• Investigate, troubleshoot, diagnose and repair hardware, software and peripheral malfunctions.
• Install, operate, maintain and repair LANs and WANs as assigned; network environments; intra/internet applications.
• Serve as a technical resource to school personnel concerning computer systems, equipment and malfunctions as assigned.
• Test, evaluate and maintain network system security and servers.
• Inspect, troubleshoot, diagnose and resolve network problems and malfunctions.
• Install and configure network hardware, cabling, servers, hubs, routers, switches and related equipment.
• Research and establish communication with existing networks in the Internet.
• Operate a variety of tools and equipment utilized in the maintenance and repair of computer systems.
• Prepare backup data files in accordance with established procedures.
• Install, upgrade, configure and ensure proper operation of computer software, hardware and network equipment.
• Communicate effectively both orally and in writing; facilitate group discussions and solve practical problems. 
• Establish and maintain cooperative and effective working relationships with others.
• Work independently with little direction.
• Meet schedules and timelines.
• Maintain various records related to work performed.

1. All sections of the application must be completed.
2. Incomplete applications will be screened out.
3. The section titled “Your Record of Experience” must demonstrate the type and years of experience required for this position.
4. A resume will NOT be accepted in-lieu of a completed application.
5. All correspondence will be done by email only.  Please add Governmentjobs.com to your safe sender list as some emails go to junk and/or spam folders.

Application and Selection Process

• All applicants who meet the minimum qualifications will be invited to participate in the examination process for the position.

• The examination process may include one or more of the following: written, oral, and performance examination.

• Candidates must pass all parts of the examination process to be placed on the eligibility list. The final score will determine the candidate's rank on the eligibility list.

• A candidate in the top three ranks (including tie scores) on the eligibility list may be considered for hire; when there are multiple vacancies in the same job classification, additional ranks will be considered.

• Open and Promotional examinations are open to applicants inside and outside the Lompoc Unified School District.  To qualify for the promotional examination, employees must have permanent status in the Lompoc Unified School District as a classified employee.

• Promotional Only examinations are open to current Lompoc Unified School District classified employees only.  For employees to qualify for the promotional examination, they must have permanent status in the District as a classified employee.

• Dual Certification examinations are open to all applicants, including current Lompoc Unified School District employees and those from the general public. Dual Certification results are integrated into one eligibility list based on rank.

• Eligibility lists are generally valid for up to one (1) year. Lists may be exhausted prior to the original expiration date, or they may be extended with the approval of the Personnel Commission.

• If you require disability accommodation for any step of the application and selection process, please notify the Classified Human Resources office in writing by the final date of this recruitment (or as soon as possible for an open continuous recruitment).

• The Lompoc Unified School District reserves the right to limit the applicants in the second examination, the Qualifications Appraisal Interview, to a number which can be expected to be used during the life of the eligibility list. 

• Veterans' Preference Points: This recruitment is eligible for veterans' preference points for qualifying veterans upon initial hire.

EMPLOYMENT REQUIREMENTS

Employment Verification:  In accordance with the Immigration Reform and Control Act of 1986, the District must verify that all new employees, at the time of hire, have proof of their right to work in the United States.

Fingerprinting:  State law requires that all employees be fingerprinted.  AB 1610 prohibits employment until the Department of Justice completes its obligations regarding the arrest and conviction information.

Medical and Physical Requirements: Verification of freedom from tuberculosis will be required.  A medical examination may be required of eligible candidates.

Anti-Discrimination Statement: The Lompoc Unified School District prohibits discrimination, harassment, intimidation, bullying and sexual harassment based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, immigration status, marital status, parental status, family status, pregnancy status, race or ethnicity, religion, sex, sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics in all educational programs, school related or school-sponsored activities, school attendance or employment policies which may have an impact or create a hostile environment at school as required by Title IX of the 1972 Education amendments, Section 504 of the Rehabilitation Act of 1973, the Americans with Disability Act, the California Fair Employment and Housing Act, and other applicable laws and regulation. For questions or concerns regarding discrimination, harassment, intimidation, bullying or sexual harassment, please contact the District's Discrimination, Equity, and Title IX Compliance Officer: Assistant Superintendent Education Services, 1301 N. A ST, Lompoc CA 93436 (805)742-3300