Description

We are seeking a dynamic, growth-driven professional with a background in the real estate industry who is passionate about customer service, recruiting, and business growth. This role is central to driving revenue and expanding our national footprint through strategic relationship-building, customer interaction, and goal-oriented initiatives. The ideal candidate thrives in a fast-paced, results-focused environment and is energized by a consistently high-output workload that includes managing a large volume of daily communication, multitasking across priorities, and delivering measurable results. This is in office position demands a high level of autonomy, accountability, and sustained performance.

Key Responsibilities:

· Proactively grow the membership base through strategic recruiting, targeted outreach, and marketing campaigns.

· Cultivate and maintain strong relationships with Referral Network members and Coldwell Banker branch offices to drive engagement, loyalty, and long-term value.

· Increase membership revenue by identifying upsell opportunities, implementing retention strategies, and promoting value-added services.

· Contribute directly to revenue goals by expanding the Referral Network and deepening member engagement.

· Serve as the primary point of contact for licensing requirements, membership benefits, compliance, and inquiries—delivering timely, solutions-focused support.

· Leverage internal systems to manage membership data, track conversions, and optimize outreach efforts.

· Ensure accurate and timely processing of new memberships, renewals, and disassociations to support a seamless member experience.

· Conduct regular audits, reporting, and invoicing to maintain data integrity and uncover growth opportunities.

· Deliver exceptional customer service while managing a high volume of phone calls and emails with professionalism and efficiency.

· Stay current on real estate licensure laws and industry trends to ensure compliance and maintain a competitive edge.

· Maintain a consistently high level of activity, balancing multiple priorities, deadlines, and communications in a fast-paced, performance-driven environment.

· Communicate effectively across all channels, balancing responsiveness with relationship-building in a high-volume, fast-paced environment.

Qualifications:

· High School diploma or equivalent required; Bachelor’s degree preferred.

· 2–5 years of experience in real estate, recruiting, sales, or business development.

· Proven track record of achieving growth or revenue targets.

· Strong customer service orientation with excellent communication skills.

· Proficiency in Microsoft Office and CRM/database systems.

· Real Estate License preferred.

· Prior recruiting or business development experience highly valued.

· Self-starter with the ability to work independently and meet deadlines.

· Ability to multitask and stay organized in a fast-paced, high-volume, and constantly evolving work environment.

Coordinator Referral Network

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