Genetic Counseling Assistant

Assists the Genetic Counselors and office staff in the Precision Medicine Program with administrative and clinical support to the Genetic Counseling Clinic and High-Risk Cancer Screening Clinic. This includes hereditary cancer and cardiac conditions, prenatal and preconception genetics. Tasks involve collecting medical records, answering patient questions regarding the Genetic Counseling Clinic and High-Risk Cancer Screening Clinic, disclosing negative genetic test results, data tracking and collection, as well as other follow-up tasks.

• Provides basic patient services: follow-up phone calls, requests for information, specimen collection follow-up, results phone calls, answer patients' questions as needed, among other duties as requested by the Precision Medicine team.

• Provides appointment follow-up assitance: managing incoming genetic testing results, drafting genetic testing results letter, calling out normal results, with additional duties as assigned. 

• Database Management.

• Available as a resource for patients, family members, and associates as needed. 

• Maintain inventory of genetic testing collection kits.

• Assisting the Precision Medicine team with updating clinical guidelines for genetic testing. 

• Seeks out opportunities to increase knowledge and skills in area of expertise.

• Performs other duties as requested or assigned.

• Dress code is followed.

• Conduct is consistent with the rules outlined in the Employee Handbook.

• Attendance is prompt and regular.

• Cooperation is shown in the performance of other duties within the scope of the job description.

• Serves as a positive role model - maintains a positive attitude.

• Interpersonal follow through with self and others is timely and appropriate.

• All patient information is held in confidence at all times.

KNOWLEDGE AND SKILLS: 

In the sections below, please minimum education/training (degrees, certifications, and licenses) necessary to enter the job. Provide the minimum job-related, and industry experience necessary to enter the job. Be specific about what qualifications/skills are required to handle the responsibilities of the job.

EDUCATION: High School Diplomate required; Bachelor’s degree required

YEARS OF EXPERIENCE: None required.

REQUIRED SKILLS AND KNOWLEDGE:         

Ability to work autonomously or within a team, completion of department orientation and orientation provided training, ability to follow written or verbal instruction effectively; willingness to work under supervision; ability to communicate with patients over the phone and discuss basic genetic counseling concepts; empathy and sensitivity when conveying information; ability to use Microsoft software (specifically Excel and PowerPoint). Experience with Epic preferred.

LICENSES REGISTRATIONS &/or CERTIFICATIONS:

Other Credentials Required or Preferred: NONE