Global IT Business Analyst

This position is based at our head office in Ville Saint-Laurent.  OBJECTIFS The IT business analyst links the IT teams with the business departments, taking on more responsibility for managing small end-to-end projects, while bringing key expertise in supply chain and EDI integration. They actively take part in Agile delivery using Kanban, acting as a facilitator within the team. RESPONSIBILITIES Conduct interviews with stakeholders to gather and clarify business needs Lead or participate in project planning (scope, timelines, deliverables) Act as a functional reference for supply chain processes and EDI integrations Document functional and non-functional requirements Analyze, prioritize, and align needs with business goals Collaborate with IT teams, business units, and external partners to design effective solutions Produce detailed specifications for new systems and improvements Facilitate design workshops with development teams Coordinate cross-functional teams to ensure objectives are met Track initiative progress and communicate status to stakeholders Develop and execute test strategies (including UAT) Ensure deliverable quality and compliance Agile Responsibilities (Kanban / “Light” Scrum Master) Help with delivery in an Agile environment (Kanban mode) Join team rituals (stand-ups, prioritization, retrospectives) Help keep workflow smooth and remove blockers Work closely with the development team and stakeholders QUALIFICATIONS Degree in computer science, information systems, business analysis, or a related field 5 to 10 years of experience in business analysis 1 to 2 years of experience in project management or coordination Hands-on experience with EDI integrations Extensive experience and knowledge in supply chain Experience with an ERP (ideally Epicor)