Infrastructure Network Engineer I

At Systems Engineering, our mission is to enable the exceptional with our clients, employees, and the community.

Our Infrastructure team is recruiting for a full-time Infrastructure Engineer in Portland, Maine. This client-facing role delivers networking, security, and collaboration solutions. Engineers design, implement, and maintain technology solutions for small- and medium-sized businesses across the country, working hands-on with routing, switching, firewalls, and collaboration systems to keep our clients secure, and support business growth.

We are seeking a motivated IT professional with strong networking and firewall experience, eager to learn and deliver excellent client service. The ideal candidate is detail-oriented, decisive, effective at problem-solving, and works well both independently and collaboratively.

Responsibilities

• Be accountable for planning, implementing, managing, and troubleshooting network infrastructure solutions.
• Partner with clients, vendors, and internal teams to achieve excellent outcomes.
• Employ and improve Systems Engineering standard methodologies to deliver consistent and effective solutions.
• Share knowledge, mentor team members, and foster a culture of continuous improvement and teamwork.
• Act as a subject matter resource in one or more assigned technologies.
• Stay current with new technologies, continuously learning and building expertise.
• Participate in a 24x7 On-Call rotation.
• Candidates must have reliable transportation and a clean driving record and be able to work outside normal business hours.*  

*This position requires travel and onsite engagement in New England and has an on-call rotation, schedule will be determined with Supervisor.

What We’re Looking For:

• Two years of hands-on experience with Cisco routing/switching/wireless, Fortinet firewalls, Cisco Unified Communications or equivalent.
• Possess current technical certifications from the following vendors strongly preferred: Cisco (CCNA or CCNP) and/or Fortinet (FCP or FCSS).
• Experience in researching, implementing, managing, and troubleshooting network infrastructure and resolving issues on various networking and collaboration platforms.
• Knowledge of the OSI Model and other networking principles, with a broad understanding of security, including protection, detection, and incident response.
• Strong client service, communication, and interpersonal skills with a high level of professionalism.
• A collaborative team player, accountable to assigned projects and driven to meet customer needs.
• Effective critical thinking, analytical, and problem-solving skills to achieve business solutions.
• Strong organizational, multi-tasking, and time management skills, with the ability to adapt to changing priorities.  

Our Benefits & Culture

The employees of Systems Engineering are our most valuable resource. The work we do collectively has made Systems Engineering one of Maine's Best Places to Work for 12 years. We pride ourselves on delivering great outcomes for our clients and our communities by cultivating a culture focused on continuous learning, collaboration, and community impact. Our team values professional growth, innovation, and a supportive environment where everyone can thrive. 

Systems Engineering has three office locations: Our Portland, Maine office is located in the heart of the Old Port in downtown Portland positioned centrally to the waterfront, trails, parks, and restaurants. Our Pineland Farms Office is located at Durham Hall on the Pineland Farms Campus, New Gloucester, Maine. Our New Hampshire office is located in the vibrant city of Nashua.   

In addition to a competitive salary, our benefits include: 

• Employer 401k matching contributions.
• Short-Term Incentive Plan (STIP) tied to individual and company performance.  
• Competitive medical, dental, life, and disability insurance.
• Paid Time Off starting with 17 days PTO, nine paid holidays, two weeks paid parental leave, and paid community volunteer time.
• Engaging wellness programs including onsite health coaching, fitness facility, and various company-sponsored teams and events.
• Career mobility, professional development, and training & certification opportunities, including tuition Reimbursement after six months of employment.  
• Dynamic, fun, and active community culture.
• Business casual work attire.
• Free paid parking in downtown Portland, just a couple blocks from our office.

Due to the nature of our business and the requirements of ITAR regulations, this role may require access to controlled information and technology. Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process.  

Systems Engineering values diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.