IT Network & Telecommunications - Entry

Columbia Basin College is seeking an IT Network & Telecommunications – Entry position to support CBC’s IT infrastructure by ensuring network and telecommunications systems meet Information Services standards and support student success. This position is responsible for planning, installing, maintaining, and troubleshooting reliable, accessible network and telephone systems that serve faculty, staff, students, and the public. This position includes managing switches, network devices, wireless equipment, and specialized systems beyond general help desk support. This position reports to the Assistant Director for IT Infrastructure & Security.

This position is open until filled. First consideration will be given to applicants whose complete application has been received by January 25, 2026 @ 11:59 PM Pacific Time.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at dcook@columbiabasin.edu or (509) 542-4407.

• Install, configure, and maintain network infrastructure, including switches, routers, firewalls, and wireless access points; perform network adds, moves, and changes to ensure reliable connectivity;
• Monitor system health, performance, and uptime; perform routine maintenance, updates, and optimizations to maintain stable and secure network and wireless systems;
• Troubleshoot and resolve network, wireless, and hardware issues, including advanced systems beyond general help desk support;
• Configure and manage network security controls, including access control lists (ACLs), device segmentation, and firewall systems, to protect the College network;
• Support and maintain critical campus systems such as DNS, DHCP, Palo Alto firewalls, and VMware vSphere;
• In collaboration with Facilities, Faculty, and third-party vendors, install, configure, and support specialized and industrial network-connected building control systems and equipment, including CNC machines, PLCs, automotive diagnostic tools, and other specialty devices;
• Manage telecommunication systems, including adding, removing, and modifying phone accounts; maintaining E911 functionality; tracing wiring; installing phones; and monitoring and troubleshooting phone system health;
• Coordinate system maintenance and outage windows, and work with campus stakeholders and external vendors to address cabling, upgrades, and system maintenance needs;
• Maintain accurate documentation of network systems, configurations, and procedures, and manage inventory and surplus of network and telecommunications equipment; and
• Perform other related duties as assigned.

• High School diploma or equivalent;
• Four (4) years of work experience in a computer related field;
• Two (2) years of work experience in IT infrastructure support; and 
• Have and able to maintain a valid US driver's license and clean driving history.

• Associate's degree in IT, Computer Science or related field from a regionally accredited college or university;
• Six (6) years of work experience in a computer related field with a minimum or four (4) years in network administration;
• Two (2) or more years of experience working in higher education;
• Bilingual and biliterate in English and Spanish; and
• Advanced proficiency in Microsoft Office.

Analytical Skills: Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design work flows and procedures;

Technology Proficiency: Proficient in utilizing various technologies, including office productivity software, learning management systems, and other educational technologies relevant to the position;

Problem-Solving Skills: Proven capacity to analyze complex issues, identify solutions, and implement strategies to address challenges effectively within a dynamic educational environment;

Customer Service: Commitment to providing exceptional customer service to students, faculty, staff, and external constituents, ensuring their needs are met with professionalism and responsiveness;

Communication Skills: Effective interpersonal and written communication abilities to convey information clearly and concisely to students, faculty, staff, and external stakeholders;

“Yes, And”/Teamwork: Demonstrate a willingness to work with, and help others in completing job assignments, the ability to accept constructive criticism and cooperate with fellow employees and supervisors; demonstrate alignment with the "Yes, And" culture, (e.g., being present and listening, making each other look good, embracing change and failure and choosing positivity); and

Support for Diversity, Equity & Inclusion: Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting; demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth.

This position is a full-time classified staff position. This position is overtime eligible and the typical work hours are Monday through Thursday from 7:00 a.m. to 4:30 p.m. and Friday from 7:00 a.m. to 12:00 p.m., however, must be available to work a flexible schedule when prior notice is given by the College. This position is available immediately.

Process Note

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

**Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Communication, MS Office Simulation [Excel, PowerPoint, Outlook, and Word], Analytical Skills, Network & Telecommunications, Customer Service, etc.).   

Conditions of Employment
In the interest of providing a healthy, safe and secure educational and work environment and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.
  
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time.  Applicants must be authorized to work in the United States for any employer without sponsorship.
  
CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources. 

Other Job Elements
The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. 
  
Physical Demands

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach, and manipulate objects. The position requires mobility, including traveling between buildings on campus. Duties may involve moving materials weighing up to 30 pounds on a regular basis such as papers, files, boxes, equipment, computers, etc., and rarely requires moving materials weighing over 30 pounds. Manual dexterity and coordination are required while operating equipment such as computer keyboard, monitor, projector, calculator, printer, and standard office equipment.

Working Conditions

Work environment includes a usual office environment, classroom, lab, or other setting as appropriate. The noise level in the work area is typical of similar environments with personal interruptions and background noises.

Union Clause
This is a bargaining unit position represented by the Washington Public Employees Association (WPEA). Internal promotional, transfer and voluntary demotion applicants who have skills and abilities to perform the duties of the position will be considered prior to consideration of other applicants.