IT Operations - Systems Administrator (Networking & Security Focus)

As an IT Operations System Administrator, you’ll be a go-to resource for both people and systems. One day you might be troubleshooting a network issue at a dealership, the next you’re implementing a new security solution or helping bring a newly acquired store online.

This role is ideal for someone who:

• Can wear many hats
• Is comfortable jumping between projects and priorities
• Enjoys hands-on work across networking, cybersecurity, systems administration, and field support
• Thrives in a fast-moving environment where requirements aren’t always perfect

This position is based at our corporate headquarters in Meridian, ID, with 10–15% travel to support stores and acquisitions. Occasional scheduled Saturday work may be required during major initiatives or go-lives.

What You’ll Do

Day-to-Day IT & Dealership Support

• Support day-to-day IT needs across dealerships and corporate offices, including desktops, laptops, printers, mobile devices, and peripherals
• Troubleshoot issues ranging from email and login problems to hardware and connectivity issues
• Onboard and offboard employees with the right equipment, access, and permissions
• Provide Tier 2/3 support and escalation assistance

Networking & Infrastructure (Primary Focus)

• Support and improve network infrastructure across 28+ locations
• Work hands-on with firewalls, switches, routers, VPNs, and wireless networks
• Troubleshoot connectivity and performance issues in retail and office environments
• Assist with network design, standardization, and upgrades during store acquisitions
• Partner with ISPs and vendors on installs, outages, and service improvements
• Maintain documentation for network configurations and standards

Cybersecurity (Implementation & Execution)

• Own the implementation and operation of cybersecurity tools and solutions
• Support and administer:
• Endpoint protection and EDR solutions
• Email security and phishing protection
• MFA and Conditional Access policies
• Security hardening and vulnerability remediation
• Participate in security incident response and follow-up remediation
• Help turn security initiatives into practical, deployable solutions

Systems, Identity & Cloud Support

• Administer and support:
• Active Directory and Entra ID (Azure AD)
• Microsoft 365 (Exchange, Teams, SharePoint)
• Support identity lifecycle management and access controls
• Assist with device management and endpoint configuration (Intune or similar)

Growth, Acquisitions & Hardware

• Provision, image, and deploy hardware for new and existing locations
• Support IT onboarding for acquired stores, including migrations and go-live support
• Help standardize hardware, configurations, and deployment processes
• Ensure backups and recovery processes are in place and tested

Continuous Improvement

• Help evaluate tools, technologies, and vendors
• Look for opportunities to streamline systems, automate routine tasks, and improve reliability
• Document processes and share knowledge with the IT Ops team
• Collaborate closely with other IT and business partners

What We’re Looking For

Required

• 3–6+ years of experience in IT support, IT operations, or systems administration
• Strong hands-on networking experience (DNS, DHCP, firewalls, VPNs, Wi-Fi)
• Solid understanding of cybersecurity best practices and real-world implementation
• Experience with Microsoft 365 and Windows environments
• Experience with Active Directory and Entra ID
• Comfortable supporting multiple locations and jumping between priorities
• Strong troubleshooting and communication skills
• Willingness to travel 10–15% and work occasional scheduled Saturdays

Nice to Have

• Experience supporting retail, dealership, or multi-location environments
• Experience with acquisitions or large-scale rollouts
• Familiarity with Intune or endpoint management platforms
• Scripting or automation experience (PowerShell a plus)
• Certifications such as CompTIA Network+, Security+, CCNA, or Microsoft

Why Bish’s RV

• High-impact role on a small, trusted IT Operations team
• Broad exposure across networking, security, systems, and field operations
• Opportunity to grow deeper into infrastructure or cybersecurity ownership
• Fast-moving environment where your work directly supports stores and customers
• Family-owned culture with a strong focus on teamwork and accountability
• Ability to pass a background check and drug test
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Value in all interactions with customers and co-workers

Who we are:

Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.

We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.

Perks:

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K matching
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• RV Borrowing Program
• Incredible Team Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.