Member Services Summer Intern
University of Wisconsin MadisonCurrent Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Job Category:
University StaffEmployment Type:
Temporary (Fixed Term)Job Profile:
Recreation Program CoordinatorJob Summary:
The Member Services Professional Intern is responsible for assisting the Member Services department with day-to-day operations of the Rec Well facilities. This is a limited term position under the direct supervision of the Assistant Director & Coordinators of Member Services. This individual will gain valuable recreation and leadership experience by having active involvement in enhancing the member experience, recruitment and retention initiatives, rental equipment and merchandise management, campus recreation software, scheduling, budgeting, and data analysis.
- Assist in the management of all aspects of Member Services, including staffing/payroll, locker rentals, tours, and membership sales.
- Oversight of Member Service forms and recurring membership cancellations, which includes all member inquiries and concerns.
- Assist with the overall management of comprehensive campus recreation software, Fusion.
- Participate in member recruitment fairs, presentations, and initiatives.
- Assist with establishing and implementing short- and long-term goals, strategic initiatives, policies, operating procedures, and assessments related to member services.
- Assist in planning and support of upcoming Member Services trainings.
Key Job Responsibilities:
- Identifies, proposes, and implements new or revised operational policies and procedures
- Assists in implementing the staffing resource allocation plan including hiring, training, and supervision
- Prepares and monitors budgets and purchases expenditures as needed
- Coordinates logistics for events and programs
- Develops targeted communication plans and materials based on established goals
Engages in the Rec Well professional internship development curriculum, all staff meetings, divisional committees, and other professional development responsibilities and opportunities.
Department:
Member Services
Compensation:
$22.50/Hour
Work Schedule:
Standard Office Hours include Monday - Friday, 8am - 5pm. Flexibility around shift coverage, training, and meeting dates.
Summer Internship Program Information:
Internships are limited-time employments lasting 400 total hours
Internship dates are approximate and will run June 2026 to August 2026
Education:
- HS Diploma – Required
- Bachelor's Degree - Achieve or advancing towards Bachelor's degree or higher in a related field.
How to Apply:
As part of the application process, you will be required to upload a current resume.
Contact Information:
Madelyn Johnson, recruitment@recwell.wisc.edu
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.