Operational Technology Business Analyst

OVERVIEW OF THE ROLE:  We are seeking a talented and experienced Business Analyst with utilities domain expertise to join our Mariner Innovations team full-time in support of a client-based project engagement in Atlantic Canada. This role will have a strong focus on Operational Technology (OT) environments, supporting technology used in plants, field operations, and asset-intensive utility sites, with a key mandate to improve alignment between operational needs, business objectives, and enabling technology. WHAT YOU’LL BE DOING IN THE ROLE:   Define configuration specifications and business analysis requirements within utility and operational environments. Document current- and future-state process mapping, with particular focus on plant, field, and operational workflows. Prepare Business Requirements Documents, including functional and non-functional requirements. Elicit and translate operational requirements into clear technical specifications (operations to technology alignment). Collaborate in the development of test plans and test cases. Define reporting and alerting requirements supporting operational visibility and performance. Prepare integration plans for deployment of system changes into existing operational and enterprise environments. Help design, document, and maintain system and operational processes. Support change and transition processes for new technology delivery within operational sites. Facilitate stakeholder sessions, interviews, and workshops with operational leaders, plant personnel, and field teams to identify areas for process and systems improvement. Communicate key insights and findings to client teams and leadership stakeholders.   WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB:    Post-secondary education in business, computer science, engineering, or a related field from a recognized institution. 5+ years of progressive corporate experience functioning as an IT Business Analyst or Functional Analyst. Demonstrated experience working within utility environments (water, wastewater, or hydro preferred). Experience in other regulated, asset-intensive infrastructure sectors may be considered. Experience supporting Operational Technology (OT) environments and working closely with plant, field, and operational stakeholders. Experience in a client-facing consulting role is highly desirable.     …AND YOU ARE...   Always improving your skills and knowledge: you want to be the best at what you do   Curious and creative; comfortable taking on new problems and challenges   A self-starter with the ability to recommend priorities to the project leader    Comfortable working through problems and figuring things out with minimal supervision   Great problem-solving skills: thorough and reliable   Able to work in a team: share knowledge and assist other team members   A good communicator: able to explain your ideas and recommendations   Well organized and dependable under pressure: you manage your time effectively   Energized by our company values!       MARINER OFFERS YOU:   A values-driven workplace where people really matter  Flexible work location support for remote work/work from home  Competitive salary, retirement savings program, and rewards program   Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care   Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days   Unlimited training