Outreach Coordinator Intern - Middle East/North Africa Homeland
The Church of Jesus Christ of Latter-day Saints
Full-time
On-site
Salt Lake, Utah, United States
Description
Responsibilities
Qualifications
The Data, Helpdesk and Projects Intern will support the Middle East/African Northteam in monitoring website and outreach activities for the ME/AN region and associated diaspora. The intern will also utilize marketing analytic tools and data platforms to report on the impact of various product and marketing initiatives. The intern will support Helpdesk and patron messaging requests. The intern will support event planning, vendor coordination and member engagement communication.
Responsibilities
• Create and share relevant data reports and analyses relative to ME/AN FamilySearchwebsite and marketing channels (YouTube, Meta, Google) to inform content, product and outreach strategies. This includes the use of Adobe and Meta analytics, Tableau and SalesForce.
• Respond to Helpdesk requests, in Arabic, and monitor the Arab Community Page on FamilySearch.org.
• Upload Arabic blogs to BrightSpot platform to be published on FamilySearch.org website
• Support outreach content creation and approval processes as needed by working with vendors, Publishing Services Department and other relevant groups.
• Support RootsTech participation, and in-region and diaspora events by working closely with internal teams and vendors in the ME/AN region.
• Collaborate on the creation of patron experiences and journey mapping, including tracking through GRMS and Salesforce.
Qualifications
• Bachelor’s Degree (awarded or near completion) or senior level university student.
• High degree of Arabic language proficiency – oral and written
• Ability to analyze and synthesize data into presentations and reports.
• Excellent writing skills.
• Excellent organizational skills.
• Ability to interface with individuals at all levels within and without the organization in a professional manner.
• Self-starter
Recommended:
• Experience with SEO
• Familiarity with FamilySearch.org
Other:
• Hours per week: Maximum 28 hours per week
• Length of Internship: 1 year max, can be less.
• May work remotely
Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter.