Principal DevOps Engineer (Cortex Observability)

Our Mission

At Palo Alto Networks®, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

NOTE: Due to government environments this team supports, the role requires a US Citizen or Permanent Resident. 

Job Summary

As a Principal DevOps Engineer on the Cortex team, you will be instrumental in designing, building, and maintaining the infrastructure and automation for our industry-leading SecOps platform. You will work closely with engineering teams to enable fast, reliable software delivery and ensure the seamless scalability and performance of our large-scale cloud platform. This role requires a passion for automation, cloud infrastructure, and observability to help evolve our systems through best practices in IaC, CI/CD, and containerization.

Key Responsibilities

• Architect, deploy, and manage scalable and reliable cloud-native solutions in Google Cloud Platform (GCP).
• Develop and maintain Infrastructure-as-Code (IaC) using Terraform and automate configuration management with tools like Ansible.
• Build, maintain, and optimize robust CI/CD pipelines using tools like Jenkins or GitLab CI to enable rapid and reliable software delivery.
• Deploy, manage, and secure containerized workloads using Kubernetes (GKE) and Docker, ensuring high availability and resilience.
• Implement and manage comprehensive monitoring, logging, and alerting solutions to proactively identify and resolve performance bottlenecks.
• Proactively collaborate with development teams to integrate DevOps practices, troubleshoot complex production issues, and improve operational efficiency.
• Ensure security best practices are integrated into infrastructure, networking, and application deployment processes.
• Participate in an on-call rotation to maintain platform reliability and provide timely resolution for production incidents.

Required Qualifications

• Bachelor's degree with 12 years of experience, or Master's degree with 8 years of experience, or PhD with 5 years of experience in a relevant field.
• Extensive experience in DevOps, Site Reliability Engineering, or Cloud Infrastructure roles.
• Strong expertise in architecting and managing solutions in a major cloud provider (GCP preferred, AWS acceptable).
• Deep knowledge of Infrastructure as Code tools, particularly Terraform and Ansible.
• Proficiency in at least one scripting/programming language such as Python, Go, or Bash.
• Proven experience managing large-scale Kubernetes environments (GKE, EKS) and containerized workloads.

Preferred Qualifications

• Master’s degree or PhD in Computer Science or a related technical field.
• Hands-on experience with CI/CD automation tools like Jenkins, GitLab CI, or ArgoCD.
• Solid understanding of cloud networking principles, IAM, firewalls, and security best practices.
• Experience troubleshooting complex production issues in high-scale, distributed systems.

The Team

Cortex Platform - The Cortex team builds and delivers the industry’s most advanced SecOps platform, consisting of XSIAM, XSOAR, and XPANSE. We are a team of builders and innovators, creating the future of security operations by applying AI and automation to solve our customers' toughest challenges. You will be part of a fast-paced, collaborative environment, working on cutting-edge technology that has a direct impact on protecting our digital way of life.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147,000/YR - $225,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes