ResNet Technician

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students

Position Title:

ResNet Technician

Job Category:

Student Hourly

Job Profile:

Student Help

Job Summary:

Job Summary: ResNet is an office of Residence Life. ResNet’s main purpose is to support Residence Life students and staff with technology needs. ResNet plays an important role in supporting the offices of Residence Life, along with basic support to the Campus Life group.

The following duties and responsibilities can be changed during the year at any time.

1. Support all students who live in the Residence Halls with computer and network issues, to the best of our abilities.

2. Provide any technical or software support of computer systems. Preferred, but not necessary, to have experience with hardware installations, maintenance, and repair, along with software installs and troubleshooting of software.

3. Assist Residence Life staff with any office software or technical need.

4. Act as a resource for students and staff who may have technology questions.

5. Maintain a positive working environment by performing office tasks and assigned duties.

6. Provide limited support for Campus Life Group and the offices that are members of this group.

7. You will need to be able to multitask by either working on multiple computers at once, and/or multiple projects at once.

8. Knowledge with hand tools and other power tools for networking and other various projects preferred but not required, and must be able to lift 50 pounds without issue.

9. Must be able to work as a team member and by yourself.

10. Possible minimal Campus IT Helpdesk assistance and other IT technical support (assigned by ResNet Coordinator).

TRAINING

Students will be trained on the job with the supervisor and other student workers. Successful applicants are required to do 5-6hrs/week of job shadowing with current technicians during the initial week or two of work (arranged individually based on schedule). Regular hours will commence after a couple of weeks of training.

Minimum Qualifications: Strong desire to learn on-the-job IT skills. (Students will be trained on the job from supervisor or other student workers as needed). Students who are interested in multi-year employment in ResNet are strongly encouraged to apply. Computer software and hardware, basic networking and installations, PC/Mac/Linux knowledge is preferred, but not required.

Eligibility: All student employees must be enrolled at least at half-time status for the current semester they will be working. The only exception is for a student who will be graduating – for example, a student who is graduating in the fall can be enrolled in less than half-time status and still eligible to work during the fall semester.

Evaluations: A performance evaluation will be completed on an annual basis by a direct supervisor of the student employee. The evaluation must be signed by both the supervisor and student employee, and a copy must be forwarded to the Student Employment Coordinator to place in the student employee’s file. A student employee may request a copy of their evaluation at any time.

Notice to New Employees: Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

NOTE: There may be a need to drive a vehicle for the purpose of conducting University business.

Job Title - Technology
Job Level - Level 1

Compensation Rate - $11/hr

Key Job Responsibilities:

Department:

Compensation:

Required Qualifications:

Preferred Qualifications:

Education:

How to Apply:

Contact Information:

UW-Superior, A Superior Place:

The University will not reveal the identities of applicants who request confidentiality in writing, except that the identities of ‘final candidates’ must be revealed upon request. According to the Attorney General, ‘final candidates’ under Wisconsin law means the five candidates who are considered most qualified for the position. See Wis. Stat. Sec. 19.36(7)(a).

Employment will require a criminal background check, and if you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence and sexual harassment. The University reserves the right to check references with notice given to the candidates at the appropriate time in the process.

Employment is subject to federal laws that require verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

For UW-Superior campus safety information and crime statistics, review the Annual Security Report or contact the University Police Department Safety at 715-394-8114 for a printed copy.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.