RQ10598 - Business Analyst - Senior
MaarutDeliverables:<\/b>
<\/p>
The Ministry is seeking the services of one (1) Business Analyst, Level 3, to work alongside the Project Management & Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required.
<\/p>
- Provide support during the design, implementation and testing phases of the project.
<\/span><\/li>- Report progress of assignment on a regular basis to Project Management, raise any issue and concerns and propose mitigation strategies.
<\/span><\/li>- Lead and\/or participate in teams developing solutions within the Ministry of Public and Business Service Delivery and Procurement.
<\/span><\/li>- Conduct feasibility analysis, project scoping and provide project work estimates.
<\/span><\/li>- Conduct Joint Requirements Planning and Joint Application Design sessions.
<\/span><\/li>- Analyze and map processes \/ data for current state and future state.
<\/span><\/li>- Requirements development involving requirements elicitation, elaboration, analysis, specification and validation.
<\/span><\/li>- Use of ministry mandated requirement management tools and templates for requirements
<\/span><\/li>- Review and feedback of technical design documents.
<\/span><\/li>- Conduct and\/or participate in walkthroughs at each project milestone.
<\/span><\/li>- Knowledge transfer to TS and I&IT Cluster at all stages of the assignment.
<\/span><\/li>- Report status to, and follow overall direction from the Project Manager and\/or Lead Business Analyst.
<\/span><\/li> <\/ul>
<\/p>The Deliverables include (but are not limited to):
<\/p>- Business Cases and Request for Bids
<\/span><\/li>- Business requirements \/ rules
<\/span><\/li>- Business process models
<\/span><\/li>- System Requirements specifications
<\/span><\/li>- Business \/ Data Glossary
<\/span><\/li>- Business and System use cases
<\/span><\/li>- User epics, stories and themes \/ Product backlog and sprint plans
<\/span><\/li>- Data requirements \/ models (conceptual \/ logical)
<\/span><\/li>- Functional and Non\-functional requirements
<\/span><\/li>- Requirements Traceability Matrices
<\/span><\/li>- User Interface specifications, low and high fidelity prototypes
<\/span><\/li>- Report specifications
<\/span><\/li>- Test plan\/strategies, test cases
<\/span><\/li>- Risks and Issues
<\/span><\/li>- Status reports
<\/span><\/li>- Work plans, e.g. requirements management plan
<\/span><\/li>- Artefacts\/documents required for enterprise architecture development from a business needs point\-of\-view (contextual and conceptual), as required for the Architecture Governance Point review process
<\/span><\/li>- Other artefacts as determined by the project
<\/span><\/li> <\/ul>
<\/p>Support to Development and Test teams in following areas (but are not limited to):
<\/p>- Building and testing support to development team
<\/span><\/li>- Reviewing test strategy, test plan and cases
<\/span><\/li>- Management of defect logs
<\/span><\/li>- Testing Applications
<\/span><\/li>- Supporting end\-user inquiries
<\/span><\/li>- Defining the integration test plan
<\/span><\/li>- Defining the user acceptance test plan
<\/span><\/li>- Identification and resolution of problems\/issues
<\/span><\/li>- Document and manage risks and liaise with other project teams to coordinate project interdependencies.
<\/span><\/li>- Documentation of all artefacts in a shared project library.
<\/span><\/li> <\/ul>
<\/div><\/span>Requirements<\/h3>
Experience and Skill Set Requirements:<\/span><\/u><\/b>
<\/p>Must have:<\/span><\/u><\/b>
<\/p>- Experience with documenting deliverables (Functional and Non\-functional requirements, System Requirements Specifications, Business requirements \/ rules, Business Process Models, Data Requirements \/ Models (conceptual \/ logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan \/ Strategies, Test Cases etc.)
<\/li> - Demonstrated experience with JAD\/Sprint session facilitation and the ability to interpret business needs to technical requirements
<\/li> <\/ul>
<\/p>Nice to have:<\/b>
<\/p>- Prior Ops experience \/ Public sector<\/b>
<\/span><\/li> <\/ul>
<\/p>Skill Set Requirements:<\/span><\/u><\/b>
<\/p>- Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile, waterfall and iterative
<\/span><\/li>- Demonstrable experience with Business Object Oriented Modeling, UML tools and techniques.
<\/span><\/li>- Demonstrable skills and experience with documenting deliverables outlined in Deliverables section
<\/span><\/li>- Work Experience in investigating, analyzing, estimating system applications in a large integrated mainframe and mid\-tier environment
<\/span><\/li>- Proven experience with all stages of automated system implementation in complex mainframe, with online and batch transactions
<\/span><\/li>- Proven experience with sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews
<\/span><\/li>- Experience with the Public Sector architecture.
<\/span><\/li>- Demonstrable knowledge of Public Sector applications, databases and systems; demonstrated experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and transformation of legacy solutions using COTS products such as Oracle Siebel
<\/span><\/li>- Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector
<\/span><\/li>- Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements
<\/span><\/li>- Excellent analytical, problem solving and decision\-making skills.
<\/span><\/li>- Experience in conducting feasibility analysis, project scoping and providing project work estimates
<\/span><\/li>- Experience with requirements development involving requirements elicitation, analysis, specification and validation
<\/span><\/li>- Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
<\/span><\/li>- Demonstrated experience in the facilitation of project meetings for reviews
<\/span><\/li>- Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues \/ concerns and propose mitigation strategies.
<\/span><\/li>- Can work effectively independently and in a team environment.
<\/span><\/li>- Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross\-functional team, with clients, vendor(s) and other stakeholders.
<\/span><\/li>- Excellent facilitation, presentation, time\-management and problem\-solving skills.
<\/span><\/li>- Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
<\/span><\/li>- Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.
<\/span><\/li>- Creative, innovative, and can think outside the box to visualize solutions that meet business needs.
<\/span><\/li>- Knowledgeable in design thinking, have a user\-centric mindset and attention to detail.
<\/span><\/li>- Knowledge and experience with supporting Public Sector Digital strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
<\/span><\/li>- Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock\-ups using advanced tools
<\/span><\/li>- Able to resolve issues in a timely manner, provide options and recommendations.
<\/span><\/li>- Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
<\/span><\/li>- Understand business metrics and able to translate business goals and objectives into digital experiences.
<\/span><\/li>- Able to prioritize change requests from clients and guide the team in determining how best to address them.
<\/span><\/li>- Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act
<\/span><\/li>- Strong research skills to perform industry research, provide options and make recommendations for solution improvements.
<\/span><\/li> <\/ul>
<\/p>Modeling and Methodologies:<\/b>
<\/p>- Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery with proven ability to lead sprints.
<\/li> - Demonstrated experience with Business Object Oriented Modelling, UML tools and techniques
<\/li> - Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes
<\/li> - Experience with the Zachman framework , Public Sector Architecture Governance Points and deliverables
<\/li> <\/ul><\/b>
<\/p>Technical Skills:<\/b>
<\/p>- Proven experience in investigating, analyzing and estimating system applications in a large integrated mainframe and mid\-tier environment
<\/li> - Experience with all stages of automated system implementation in complex mainframe, with online batch, and Financial reconciliation transactions
<\/li> - Experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and modernizing
<\/li> - Demonstrated experience with implementation of business solutions using Custom off the Shelf solution implementations such as Oracle Siebel based systems and photo comparison technologies
<\/li> - Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira
<\/li> - Demonstrated experience with HP ALM (Quality Center) to support test activities
<\/li> - Experience with prototyping tools to deliver high quality prototypes and mock\-ups
<\/li> - Experience with submitting and managing project collateral (conceptual and logical) in repository tools such as PowerDesigner
<\/li> - Experience with reporting tools such as Microsoft Power BI
<\/li> <\/ul><\/b>
<\/p>Business Analysis Skills:<\/b>
<\/p>- Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
<\/li> - Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
<\/li> - Experience with documenting deliverables (Functional and Non\-functional requirements, System Requirements Specifications, Business requirements \/ rules, Business Process Models, Data Requirements \/ Models (conceptual \/ logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan \/ Strategies, Test Cases etc.)
<\/li> - Demonstrated experience with JAD\/Sprint session facilitation and the ability to interpret business needs to technical requirements
<\/li> - Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates
<\/li> - Experience with requirements development involving requirements elicitation, analysis, specification and validation
<\/li> <\/ul><\/b>
<\/p>Communication Skills:<\/b>
<\/p>- Excellent analytical, problem solving and decision\-making skills
<\/li> - Excellent communication skills
<\/li> - Demonstrated experience in the facilitation of project meetings for reviews
<\/li> - Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues \/ concerns and propose mitigation strategies
<\/li> - Experience with creating automated information and status reporting
<\/li> <\/ul>
<\/p>Business Subject Matter Knowledge and Expertise:<\/b>
<\/p>- Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service \/ digital service), private & public partnership, etc in complex and high\-impact critical Public services related to licensing, registration, permit, enforcement, safety inspection, photo identification and related fraud prevention line of businesses, services, or functional areas, in relation to I&IT application software delivery
<\/li> <\/ul><\/b>
<\/p>Public Sector Experience:<\/b>
<\/p>- Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
<\/li> - Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi\-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors
<\/li> - Experience working in accordance with Acts, Policies and Procedures of Public Sector Services
<\/li> <\/ul>
<\/div><\/span>
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- Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
- Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service \/ digital service), private & public partnership, etc in complex and high\-impact critical Public services related to licensing, registration, permit, enforcement, safety inspection, photo identification and related fraud prevention line of businesses, services, or functional areas, in relation to I&IT application software delivery
- Excellent analytical, problem solving and decision\-making skills
- Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
- Proven experience in investigating, analyzing and estimating system applications in a large integrated mainframe and mid\-tier environment
- Demonstrable experience with Business Object Oriented Modeling, UML tools and techniques.
- Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile, waterfall and iterative
- Prior Ops experience \/ Public sector<\/b>
- Reviewing test strategy, test plan and cases
- Business requirements \/ rules
- Report progress of assignment on a regular basis to Project Management, raise any issue and concerns and propose mitigation strategies.