Salesforce QA Analyst

Position Description:

Join CGI — A Proudly Canadian Technology Leader

Build your career with one of Canada’s largest technology and consulting organizations — and become a true owner in the company you help grow.

We are seeking a Salesforce QA Analyst to support Salesforce implementation and integration initiatives for major clients. If you enjoy diving deep into Salesforce functionality, validating complex integrations, and ensuring high‑quality releases, this role offers the opportunity to make a real impact.

Your future duties and responsibilities:

- Create and execute functional, regression, integration, and UAT test cases for Salesforce features and releases
- Perform integration testing, including Salesforce‑to‑Salesforce integrations using the Salesforce Connector
- Conduct end‑to‑end testing across Salesforce and integrated systems (APIs, middleware, core banking/operations platforms)
- Validate Salesforce functionality including Leads, Opportunities, and related CRM workflows
- Test Salesforce configurations such as flows, validation rules, Lightning pages, custom objects, and Apex logic
- Verify data flow, field mappings, and system interactions during integration processes
- Ensure configurations align with Salesforce security fundamentals and best practices
- Review user stories and acceptance criteria to ensure complete test coverage
- Document and track defects through resolution using tools such as Jira, TestRail, or Zephyr
- Collaborate with developers, Salesforce admins, product owners, and business teams to ensure quality releases
- Participate in Agile ceremonies and contribute to continuous improvement of QA processes

Required qualifications to be successful in this role:

- 3–7 years of QA experience, including 2+ years testing Salesforce applications
- Hands‑on experience with automation testing
- Strong understanding of the Salesforce platform and ecosystem
- Experience testing Salesforce integrations, including Salesforce‑to‑Salesforce integrations
- Experience validating core Salesforce objects (Leads, Opportunities, Accounts, etc.)
- Familiarity with Financial Services Cloud (FSC)
- Expertise in functional and integration testing
- Knowledge of Salesforce security fundamentals (profiles, permissions, access controls)

Asset Qualifications
- Hands‑on experience with Financial Services Cloud (FSC) implementations
- Familiarity with Interaction Summary functionality in Salesforce
- Salesforce Administrator (ADM‑201) Certification
- ISTQB Foundation Level

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy.

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Skills:

• Financial Services
• Salesforce Integration

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.