Senior Business Analyst

Who We Are

At Davidson & Company, we’re not your cookie-cutter accounting firm. While we’re experts in audit, tax, and advisory, we’re equally committed to putting people first and embracing technology along the way. We’re not afraid to challenge the status quo. We blend deep technical expertise with a genuine human culture.

From our humble beginnings in 1984, we’ve grown to nearly 200 strong and established ourselves as one of Canada’s largest independent CPA firms. Our growth has been driven by continuously evolving how we work, embracing smarter systems, better data, and more collaborative ways of getting things done.

With people at the heart of our firm, our Operations team is the backbone that supports it all. From IT, to administration, to People + Culture, the Operations team ensures that every individual at our firm has the tools, resources, and environment they need to perform at their best – and enjoy the journey along the way.

Now, we’re looking for a Senior Business Analyst to join our IT team and play a critical role in shaping how our business processes and systems scale with us.

The Opportunity

This is not a report-writing or surface-level analysis role. It’s a hands-on, deeply embedded role focused on understanding how Davidson truly operates today—and helping design how it should operate tomorrow.

Reporting to the Manager, IT Applications, you’ll work closely with stakeholders across the entire Firm to map current-state processes, identify opportunities for improvement, and translate operational realities into clear, structured requirements that guide enterprise system decisions.

You’ll be a key contributor to system selection, integration, and implementation initiatives—ensuring technology investments are grounded in real business needs and positioned to support Davidson’s growth.

What You’ll Do

Map and Understand How We Work Today

• Lead detailed current-state business process mapping across departments using structured methodologies
• Document end-to-end workflows, including cross-functional dependencies and handoffs
• Identify inefficiencies, bottlenecks, redundant activities, and manual workarounds
• Analyze approval flows, control points, and data ownership
• Facilitate working sessions to validate documented processes with business stakeholders
• Define measurable performance indicators for key business processes

Turn Business Needs into Clear Requirements

• Conduct structured discovery workshops and stakeholder interviews
• Develop and maintain high-quality documentation, including:
  • Business Requirements Documents (BRDs)
  • Functional Requirements Specifications (FRS)
  • User stories and acceptance criteria
  • Integration and data requirements
  • Reporting and analytics requirements
  • Security and governance requirements
• Prioritize requirements using a structured, defensible framework
• Ensure all requirements are traceable back to documented business processes
• Obtain formal stakeholder validation and sign-off

Design Smarter Future-State Processes

• Design optimized future-state workflows aligned with:
  • Operational efficiency
  • Scalability
  • Automation opportunities
  • Improved reporting and data integrity
• Recommend process standardization where appropriate
• Define system capability requirements needed to enable future-state processes
• Support change impact analysis related to process and systems transformation

Analyze Systems and Integration Impacts

• Document system interdependencies and data flows
• Identify integration gaps and data silos
• Assess alignment between system capabilities and business requirements
• Support evaluation of system lifecycle status (retain, enhance, replace)
• Contribute to the development of target-state application architecture models

Support Solution Evaluation and Delivery

• Develop structured evaluation criteria aligned to documented requirements
• Support RFI/RFP development and vendor evaluation efforts
• Participate in solution demonstrations and fit-gap analysis sessions
• Assist with implementation planning and sequencing
• Support user acceptance testing (UAT) planning and validation

What You’ll Bring

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
• 5+ years of experience as a Business Analyst in enterprise environments
• Deep expertise in business process mapping and workflow documentation
• Strong facilitation skills and experience leading cross-functional workshops
• Proven ability to translate complex business operations into structured, actionable requirements
• Experience supporting enterprise system selection and/or implementation initiatives
• Advanced documentation skills and proficiency with process modeling tools (e.g., Visio, BPMN tools)
• Experience within professional services or accounting environments considered an asset
• Strong analytical thinking, organization, and stakeholder partnership skills

What’s in It for You?

At Davidson, we believe great work deserves great rewards—and we’re not just talking about salary. We’ve built a total rewards package that supports your well-being, growth, and lifestyle, with a few fun surprises along the way. Here's a peek at what you can expect:

• Comprehensive health coverage starting day one, including extended benefits, Telus Health EAP, Maple Virtual Care, and $1,000/year for mental health support.
• Three weeks of vacation to start — because rest fuels success.
• Performance-based bonuses—your impact matters, and we make sure you feel it.
• Collaborative office culture with added flexibility: Work primarily alongside the team in the office while enjoying the option to work from home one day per week.
• $40 per month wellness credit + $250 monthly Commuting & Connectivity allowance—whether you’re powering your body, covering your commute, or staying connected on your phone or your Wi-Fi, we’ve got you covered
• A fun-loving social and culture crew that keeps things lively with team events, themed days, and spontaneous moments that make work feel a little less like work
• …and that’s just the beginning.

We won’t spoil the whole list here—but trust us, we’re all about rewarding great people in meaningful ways. Ask us more when we meet!

Let’s Talk Numbers

We believe in transparency and fairness when it comes to compensation. For this role, the annual salary range is $100,000 - $125,000, depending on your experience and what you bring to the table.

And that’s just the beginning—our total rewards package adds even more value beyond the base salary.

Ready to Take the Next Step?

If this role sounds like your kind of vibe, don’t overthink it—send us your resume and application. We’re excited to meet talented folks who want to grow, lead, and have a little fun along the way.

Need accommodations? We’ve got you. Davidson & Company is committed to creating an inclusive space where everyone can thrive. Just let us know during the application process, and we’ll make it work.

Want a Sneak Peek Behind the Scenes?

We’re not your average accounting firm—and we don’t want to be.

Get a feel for life at Davidson by checking out our Life at Davidson & Company, and follow us on LinkedIn, Instagram, Facebook, and YouTube to see what we’re really about (spoiler: it’s not just spreadsheets and deadlines).

P.S. We’ve got a few more surprises up our sleeve when it comes to perks and culture—but you’ll have to apply to find out!

A quick heads-up: We appreciate every application and read them all carefully—but due to volume, we’ll only be reaching out to candidates selected for the next stage. (We’re cheering you on either way!)