Description

Staples is business to business. You are what binds us together.

We are seeking a graduate-level student for a Site Reliability Engineering (SRE) Intern to join our team with a focus on AI-enabled automation and reliability tooling. This role offers hands-on experience improving the reliability, scalability, and operational efficiency of Staples’ critical platforms by building automation, enhancing observability, and applying AI-driven techniques to reduce toil and accelerate incident response.

Target Start Date: June 1, 2026 - August 14, 2026 (11-week program)

What you bring to the table:

· Reliability Mindset – motivated by building systems that are resilient, observable, and scalable.

· Automation First – strong interest in eliminating manual operational work through scripting, tooling, and intelligent automation.

· Analytical Thinker – curious about system behavior, failure modes, and how data can be used to improve reliability.

· Collaborative – able to work closely with application engineers, platform teams, quality & performance engineering teams, and enterprise tools partners.

· Continuous Learner – eager to explore new technologies, frameworks, and AI-assisted operational techniques.

What you’ll be doing:

· Build and enhance automation to improve monitoring, alerting, incident response, and operational workflows

· Apply AI/ML or LLM-based approaches to operational data for tasks such as anomaly detection, alert enrichment, summarization, and assisted remediation

· Work with observability signals, including metrics, logs, traces, and events, to improve system insight and reliability

· Develop scripts, tools, or services using languages such as Python or Java to support SRE and engineering teams

· Participate in post-incident reviews, root cause analysis, and reliability analysis under the guidance of senior SREs

· Contribute to infrastructure- and configuration-as-code using Git-based workflows and CI/CD pipelines

What’s needed – Basic Qualifications:

· Actively pursuing a master’s degree in Computer Science, Software Engineering, Systems Engineering, or a related field

· Strong foundation in operating systems, networking, data structures, and software engineering fundamentals

· Proficiency in at least one programming or scripting language such as Python, Java, or Go

· Comfort working in Linux-based environments and using Git for version control

What's needed - Preferred Qualifications:

· Exposure to SRE concepts such as SLIs/SLOs, error budgets, and incident management

· Experience or coursework related to monitoring, observability, or distributed systems

· Familiarity with cloud platforms, containers, Kubernetes, or infrastructure-as-code tools

· Interest or academic experience in AI/ML applied to systems, operations, or analytics

Site Reliability Engineering Intern - June 2026

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