Sr. Business Analyst

About Harris County and Universal Services:

Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Sr. Business Analyst to join our team.

Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.

Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County’s governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.

This is a great opportunity to join Universal Services as we provide critical services to Harris County residents and internal customers.

The Sr. Business Analyst position requires an individual with business analysis experience to work closely with customers, business analysts and team members in understanding business requirements which drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organization's architectural standards.

Duties and Responsibilities:

• Involved in the full systems life cycle and is responsible for providing comprehensive support to satisfy the requested functional needs.  The Business Analyst is to remain heavily engaged with customers and team members through the duration of designing, coding, testing, implementing, maintaining and supporting application software for delivery on time and within budget.

• Provides recommendations for the development of new code or reuse of existing code.

• Participation in component and data architecture design, performance monitoring, product evaluation, and buy versus build recommendations.

• Requires experience in systems analysis, design, and a solid understanding of development, quality assurance, and integration methodologies. Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.

• Consults with users to determine hardware, software and/or system functional specifications.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

• Analyzes business and user needs, translates, and documents into proper system requirement specifications.

• Competent to work at the highest technical level of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.

• Guides and advises Management, Project Team and less-experienced Business Systems Analysts on the functional needs of the assigned project(s).     

Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
 If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education:

• Bachelor's Degree.

Experience:

• Minimum of five years of related experience.

Knowledge, Skills, and Abilities:

• Must possess excellent interpersonal and written/oral communication skills.

• The ability to interact with staff at all levels.

• Strong knowledge of personal computers and various software, specifically Microsoft Office.

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Education:

• Bachelor's Degree in Computer Science, Information Systems, or another related field preferred

Experience:

• Local (Harris County) Government experience including working knowledge of Harris County’s organizational structure, departments, and general business processes and policies. Focused understanding of Criminal Justice processes is a plus.

• Notable experience in supporting Operations roles, with focus in managing or supporting transitions of business processes.

Knowledge, Skills, and Abilities (KSAs):

• Technical Writing experience

• Knowledge of process modelling, workflow diagramming and use case documentation

• Proficiency with SQL language and database management

Location:

• 1111 Fannin St., Houston, TX 77002

Work Arrangement:

• Hybrid (exact hybrid schedule can be discussed if selected)

Employment may be contingent on passing a drug screen and meeting other standards.
 
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.