Sr. Enterprise Network Engineer

1. Works in conjunction with Information Technology Manager(s) to devise strategic and tactical solutions required to meet overall business objectives.
2. Recommends technology solutions considering a number of factors including budget, business need, internal capabilities and strategic direction.
3. Implements, administers, and maintains network devices including but not limited to WAPs, firewalls, routers, wireless access points, switches, and controllers.
4. Troubleshoots, diagnoses, and resolves hardware, software, and other network and system problems.
5. Provides technical escalation support for Network Engineers. 
6. Designs, documents, and deploys functional enterprise-wide LAN/WAN systems.
7. Works with users, consultants, technical teams and vendors  to determine the most appropriate selection of network technology and/or services for meeting business needs. 
8. Evaluates and makes recommendations relating to network and system security.
9. Supports and assists with maintaining the technology replacement cycle.
10. Assists in developing project schedules, prioritizes tasks, and meets project schedule requirements.
11. Prepares and maintains documentation that is current and accurately reflects the network architecture, components, and software revision levels as appropriate.
12. Develops and monitors appropriate security procedures to safeguard the City’s infrastructure from physical harm, viruses, unauthorized users and potential data loss.
13. Develops, adds, removes, or changes configurations to provide appropriate authorization and connectivity through ACLs, VPN, and NATs.
14. Develops and monitors appropriate performance metrics to detect and correct network performance deficiencies.
15. Is responsible for configuring the City’s  network protocols (OSPF, BGP, EIGRP, and static routing).
16. Develops and maintains documentation, checklists and processes for communicating appropriate support information to the Service Desk. Provides training as appropriate.
17. Participates in change control process. Completes change requests. Coordinates work with City departments and within the Innovation & Technology department.
18. Provides consulting, instruction, direction, and technical assistance  to other departments as required for network, voice, data, and wireless communication initiatives.
19. Identifies improvement opportunities. Examples include but not limited to tools, processes, procedures, installation, configuration and troubleshooting techniques.
20. Provides on-call support during non-business hours.
21. Maintains a high level of current knowledge regarding systems, technology, and communications.
22. Operates city vehicles.
23. Performs other related duties as assigned.

Bachelor's Degree in Computer Science, Engineering or related field and five years of experience designing and supporting local and wide area networks. 

One or more industry recognized networking or relevant certifications. Cisco, Palo Alto, and/or Microsoft preferred. 

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.  

Knowledge of:

• Personal computer hardware and software, server computer hardware and software, local area networks, wide area networks, converged voice and data networked applications, Active Directory, Ethernet, TCP/IP, Cisco LAN/WAN, and Mitel IP Phones
• Network security and control models
• Technical working knowledge of networks, telephony, and data center components
• Project management
• Disaster recovery preparedness
• Network and telephony converged network design
• Current industry trends and best practices

• Network in a multi-Cloud environment (preferred)
• Create accurate network diagrams and documentation for design and planning network communication systems
• Experience with network monitoring, diagnostic and analysis tools
• Work independently managing multiple assigned priorities and tasks maintaining project schedules and deliverables
• See the big picture; envision technology solutions for tactical and strategic objectives
• Work effectively with users, technical personnel and consultants to achieve stated objectives
• Install, configure and support a variety network hardware
• Communicate effectively both verbally and in writing
• Prepare and/or present clear, concise and accurate reports
• Exercise sound independent judgment
• Establish and maintain effective working relationships
• Continually learn and demonstrate new skills via hands on training, classroom training and self-study learning methods
• Operate city vehicles

• Valid Arizona driver's license.
• TOC 1 Certification is required within 30 days of employment.
• This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing. 

Physically lift 50 pounds to waist height, install network equipment in physical location. Enters, exits, and operate city vehicles. Office setting. May have some risk of exposure to electrical hazards, following safe handling practices when installing and upgrading equipment can substantially control this potential risk.