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VIP Model Beverage Server - Glass Bar - Steady Extra (Planet Hollywood LV)

Caesars Entertainment
Part-time
On-site
Las Vegas, Nevada, United States
Description

WE ARE CAESARS

 

At Caesars Entertainment all Team Members are expected to uphold our Mission, Vision & Values. 

  • Our Mission: “Create the Extraordinary”

  • Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We do not perform magic; we create it with excellence.”

  • Our Values: “Blaze the Trail, Together We Win, All-In on Service”

 

 

ORACLE SHORT DESCRIPTION

 

JOB SUMMARY

The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. 

 

 

HOW YOU WILL CREATE THE EXTRAORDINARY

 

  • Greets and welcomes all guests in a pleasant and professional manner.  

  • Provides timely cocktail service in a friendly and courteous manner.  

  • Keeps assigned areas clean and empty of glasses and bottles.  

  • Constantly looks for service opportunities.  

  • Responds to and resolves guest complaints.  

  • Answers guest questions and is knowledgeable about property events and attractions. 

  • Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser.  

  • Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round 

  • Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests 

  • Maintains clean and stocked workstation 

  • Handles money according to procedure 

  • Monitors guest consumption of alcohol and intervenes as needed according to guidelines 

  • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos 

  • Promotes casino events and programs 

  • Works closely with Total Rewards Center to promote new card sign up programs. 

  • Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor 

  • Provides personalized service and uses guest name 

  • Resolves service problems according to guidelines  

  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. 

 

 

 

 

WHAT YOU WILL NEED

 

  • Must be a minimum of 21 years of age or older.  

  • One-year previous high volume cocktail experience.  

  • Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required.  

  • Must possess excellent customer service and communication skills.  

  • Must be able to initiate and engage in conversation in a professional and friendly manner.  

  • Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.  

  • Must be able to work any day of the week and scheduled shift.  

  • Must be able to get along with co-workers and work as a team.  

  • Must present a well-groomed appearance. 

  • Work requires knowledge of tray service and cocktail ingredients. 

  • Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. 

 

 

 

 

ADDITIONAL REQUIREMENTS

 

  • Nevada Health Card

  • Alcohol Awareness Card

 

 

 

TOGETHER WE WIN

 

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

 

 

 

DISCLAIMER

 

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments). 

 

EQUAL EMPLOYMENT OPPORTUNITY

 

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.