DescriptionWe create great places and the connections that get people and goods moving—whether by car, bus, train, plane, or their own two feet. Working within the context of the communities we serve, we provide planning, engineering, and infrastructure management services that fit the needs of our clients and improve the overall transportation experience. Join our team and help us keep communities connected.Overview
The Accounts Receivable Intern reports directly to the Accounts Receivable Representative Lead (ARRL) and plays a crucial role in managing accounts receivable activities. This position involves collaborating with internal and external clients to collect outstanding payments and address billing inquiries.
Key Responsibilities
- Perform collections on defaulted accounts according to corporate policies.
- Prepare and manage account correspondence.
- Address client inquiries related to invoices using soft collection skills.
- Verify initial client setup information or changes to ensure accurate billing details and prevent duplicate entries.
- Ensure all assigned functions comply with approved policies, key controls, and standard practices.
- Work on developing process improvements with team leaders.
- Perform other related duties as assigned.
QualificationsCapabilities and Credentials
- Excellent problem-solving abilities.
- Effective customer service and communication skills (both written and oral).
- Strong attention to detail and organizational skills.
- Ability to build and foster positive working relationships.
- Adaptability and openness to change.
- Independent work capability with a proactive approach.
Education and Experience
- High School Diploma and customer service experience.
- Working towards a finance-related or business-related post-secondary preferred.
- Expertise in Microsoft Office programs (Word, Excel, Outlook, PowerPoint) and Adobe/Reader/Writer.