Position: Business Analyst<\/span><\/span><\/span>
<\/span><\/span><\/p>Location: Onsite\/Toronto Downtown<\/span><\/span><\/span>
<\/span><\/span><\/p>Job ID#: RQ09911<\/span><\/span><\/span>
<\/span><\/span><\/p>Duration: 12 Months<\/span><\/span><\/span>
<\/span><\/span><\/p>Overview<\/span><\/span><\/b>
<\/span><\/span><\/p>The Business Analyst will play a key role in developing the business requirements related to the creation of an RFB (Request for Bid) for card production services. The candidate must have experience in RFB development projects and working with vendor focussed projects\/deliverables.<\/span>
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<\/div>Responsibilities<\/span><\/span><\/b>
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- Prepare and present complex communications materials, including issues management responses, proposals, briefing materials, and presentations for senior management decision\-making.<\/span>
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- Develop funding packages, business cases, and cost\-benefit analyses for business I&IT initiatives.<\/span>
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- Lead and conduct detailed analysis to assess client business problems and opportunities, documenting findings.<\/span>
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- Monitor progress, resolve issues, and report regularly to I&IT management and client decision\-makers.<\/span>
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- Develop performance measures for business analysis evaluation and conduct follow\-up.<\/span>
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- Act as a liaison between business clients, technical teams, and service providers\/partners.<\/span>
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- Lead the development of business requirements for Requests for Bid (RFB).<\/span>
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- Support the RFB process, including drafting, responding to vendor queries, and assisting in vendor evaluation.<\/span>
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- Lead or participate in Agile ceremonies (sprint planning, daily stand\-ups, sprint reviews, retrospectives, backlog refinement).<\/span>
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- Assist Product Owner with backlog prioritisation and refinement.<\/span>
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- Document and manage user stories, acceptance criteria, and functional requirements.<\/span>
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- Apply industry\-standard methodologies such as Agile, Waterfall, and Iterative approaches.<\/span>
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- Transfer skills and knowledge to OPS staff.<\/span>
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- Collaborate with business and IT teams to convert requirements into IT solutions.<\/span>
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<\/div>Experience and Skill Set Requirements<\/span><\/span><\/b>
<\/span><\/span><\/p>Must\-Haves<\/span><\/span><\/b>
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- Strong requirements elicitation skills with experience delivering business requirements\/user stories in government or complex multi\-project environments.<\/span>
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- Experience developing RFBs to procure vendor services.<\/span>
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- Proven collaboration with vendors on large\-scale, multi\-stakeholder projects.<\/span>
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- Knowledge and experience with health\-related or health insurance projects.<\/span>
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- Experience with Agile development practices.<\/span>
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<\/div>Core Skills and Experience (40%)<\/span><\/span><\/b>
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- 10+ years in business analysis and requirements gathering.<\/span>
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- Expertise in preparing and presenting strategic communications for senior management.<\/span>
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- Proven ability to develop funding packages, business cases, and cost\-benefit analyses.<\/span>
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- Knowledge of IT solutions and ability to identify IT\-enabled opportunities.<\/span>
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- Familiarity with Rational Unified Process (RUP) and Zachman Framework.<\/span>
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- 5+ years of experience with Agile project management and development practices.<\/span>
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<\/div>IT Knowledge and Experience (40%)<\/span><\/span><\/b>
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- 10+ years translating business requirements into epics, scenarios, and mock\-ups.<\/span>
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- Experience with cloud hosting and microservices integration.<\/span>
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- Strong troubleshooting and analytical skills.<\/span>
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- Awareness of emerging IT trends and technologies.<\/span>
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- In\-depth knowledge of PMI and I&IT project management methodologies.<\/span>
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- Proficiency in MS Office products.<\/span>
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<\/div>General Skills (10%)<\/span><\/span><\/b>
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- Exceptional analytical, problem\-solving, and decision\-making skills.<\/span>
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- Strong interpersonal, verbal, and written communication abilities.<\/span>
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- Effective consulting, facilitation, and negotiation skills.<\/span>
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- Excellent customer service and stakeholder engagement.<\/span>
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- Highly organised, detail\-oriented, and adaptable team player.<\/span>
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<\/div>Health Care Experience (5%)<\/span><\/span><\/b>
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- Knowledge of health\-related or health insurance projects.<\/span>