Job Description
Our client is seeking an experienced Business Analyst to drive the design and delivery of digital solutions and processes in a policy-driven environment. Focus areas include requirements definition, operational analysis, system support, and change management to meet business, privacy, and audit standards.
Key Responsibilities
- Elicit, analyze, and document business requirements; translate to functional specifications and acceptance criteria.
- Support operational teams with process design, workflow reviews, and system enhancements.
- Conduct data and risk analysis to identify gaps and improvement opportunities.
- Facilitate requirements workshops, stakeholder sessions, and solution walkthroughs.
- Support project delivery (planning, risk management, testing, UAT) and design operational reports and procedures.
- Manage change, communications, and training for new/updated processes.
- Ensure data integrity, security, privacy, and audit compliance across integrated systems.
Qualifications
- Proven experience as a Business Analyst supporting digital or enterprise systems.
- Strong skills in requirements gathering, process mapping, and documentation.
- Experience in regulated or audit-sensitive environments.
- Familiarity with system testing, UAT, and change management.
- Excellent stakeholder engagement and communication skills.