Business Analyst

We are seeking a Business Analyst to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations

About the Role:

The Business Analyst in the Health Care Services industry plays a critical role in bridging the gap between business needs and technology solutions. This position is responsible for thoroughly analyzing current business processes, identifying areas for improvement, and defining clear business requirements to support strategic initiatives. As a Business Analyst, you will be responsible for analyzing business requirements, identifying gaps, and providing analytical solutions to improve business processes. Your end goal will be to ensure that our organization operates efficiently and effectively. You will work closely with stakeholders to gather business requirements, create process maps, and facilitate process improvements. Your work will be critical in ensuring that our organization meets its goals and objectives.

Minimum Qualifications:

• Associate’s degree in Business Administration, Computer Science, or related field
• 2+ years of experience in business analysis
• Experience in gathering business requirements, process mapping, and data cleansing
• Proficiency in Microsoft Visio
• Strong analytical thinking and a proactive approach to problem-solving
• Relevant experience may substitute for the educational requirement on a year-for-year basis

Preferred Qualifications:

• Bachelor's degree in Business Administration, Computer Science, or related field
• Experience in the Health Care Services industry
• Certification in Business Analysis

Responsibilities:

• Analyze business requirements and identify gaps to provide analytical solutions
• Work closely with stakeholders to gather business requirements
• Create process mapping and perform data cleansing
• Facilitate process improvement activities, including process automation to ensure that systems and applications meets business requirements
• Collaborate with cross-functional teams to implement process improvements