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Business Analyst / Application Support Specialist – D365 Finance & Operations (Accounting)

It Unlock Consulting
Full-time
On-site
Montreal, Montreal, Canada
Position Overview <\/span>
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We are looking for a Business Analyst \/ Application Support Specialist with strong expertise in Dynamics 365 Finance & Operations (Finance modules) to join our team.
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This role will support the Finance Solution Architect on project\-related activities while also providing day\-to\-day application support to live business units using D365 F&O.
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Key Responsibilities<\/span>
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  • Application Support & Operations
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  • Provide functional support for D365 F&O Finance modules, including:
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  • General Ledger (GL)
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  • Accounts Payable (A\/P)
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  • Accounts Receivable (A\/R)
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  • Fixed Assets
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  • Leases
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  • Month\-End and Period\-End Closings
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  • Manage, analyze, and resolve Finance\-related tickets in a production environment
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  • Perform root\-cause analysis and propose sustainable solutions
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  • Deliver high\-quality support with a strong customer service mindset
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  • Document issues, resolutions, and functional procedures
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  • Projects & Continuous Improvement
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  • Support the Finance Solution Architect on D365 F&O projects (enhancements, rollouts, optimizations)
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  • Gather and analyze Finance business requirements
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  • Write functional specifications and support testing activities (UAT)
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  • Contribute to continuous improvement of Finance processes within D365 F&O
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  • Comfortable working in live\/production environments and ticketing tools<\/span>
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    Work Mode:<\/b> 3 days on site at Saint\-Laurent
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    Requirements<\/h3>

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    Education & Experience
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    • Degree in Finance, Accounting, Business, or Information Systems
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    • Proven experience as a Business Analyst, Finance ERP Consultant, or Application Support Specialist
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    • Experience in international or multi\-entity environments is a plus
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      Required Skills & Qualifications<\/b><\/span>
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      • Functional Expertise
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      • Strong knowledge of Finance and Accounting processes
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      • Solid understanding of IFRS standards
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      • Proven experience with Dynamics 365 Finance & Operations – Finance modules
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      • Good understanding of financial closing cycles
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      • Technical & Analytical Skills
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      • Experience in ERP application support (Finance\-focused)
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      • Ability to analyze issues, configurations, and data within D365 F&O

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        Soft Skills<\/b>
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        • Strong customer service orientation
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        • Highly detail\-oriented and analytical
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        • Excellent problem\-solving skills
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        • Strong communication and stakeholder management skills
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        • Ability to work effectively with Finance and IT teams<\/span>
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