Business Analyst – Enterprise Workflows

Atlanta, GA  ·  Full-Time  · 

Beep is looking for an analytically sharp and process-minded Business Analyst to join our team in Atlanta. In this role, you will work across business units to document how work gets done, identify inefficiencies, and design improved workflows that make our teams more effective. You will serve as a trusted partner to operations, finance, HR, and other functions—helping them understand their own processes, map dependencies across teams, and implement practical improvements. Where opportunities exist, you will explore automation and AI solutions to streamline repetitive or manual work.

What You’ll Do

Process Discovery & Documentation

•  Conduct interviews, workshops, and observations with business unit stakeholders to understand current-state processes

•  Translate findings into clear, structured process documentation, workflow diagrams, and standard operating procedures

•  Build a centralized library of documented workflows and processes across the organization

Cross-Functional Analysis

•  Map how different business units interact and where handoffs, bottlenecks, or redundancies exist

•  Identify dependencies between teams and surface misalignments that impact efficiency or quality

•  Facilitate cross-functional workshops to align stakeholders on future-state process design

Process Improvement & Optimization

•  Identify opportunities to streamline, simplify, or automate manual and repetitive tasks

•  Develop recommendations for process improvements and help prioritize them by impact and feasibility

•  Partner with technology and operations teams to evaluate and implement AI tools or workflow automations for processes

•  Track and report on measurable outcomes following process changes

Stakeholder Partnership

•  Build strong relationships with leaders and operators across business units to earn trust as a process advisor

•  Communicate findings and recommendations clearly to both technical and non-technical audiences

•  Support change management efforts as new workflows and tools are rolled out

What We’re Looking For

Required

•  0–5 years of experience in business workflow analysis, management consulting, AI/Automation, or a related field

•  Demonstrated ability to document and map business processes (e.g., process flows, SOPs, swim lane diagrams)

•  Strong analytical and structured thinking skills with a talent for breaking down complex problems

•  Clear written and verbal communication skills; comfortable presenting to stakeholders at varying levels

•  Collaborative and adaptable—able to build relationships across teams and navigate ambiguity

•  Bachelor’s degree in Industrial Engineering, Business Administration, Operations Management, or a related field

Nice to Have

•  Experience in a management consulting, business process automation, or process improvement role

•  Experience in mobility, transportation, or operations-heavy environments

•  Familiarity with process mapping tools (Lucidchart, Visio, Miro, etc.)

•  Exposure to workflow automation or no-code/low-code tools (e.g., Zapier, Make, Airtable, etc.)

•  Exposure to AI tools (Claude Code, Copilot Studio, etc.) and Agentic AI

•  Experience working in high-growth, operationally complex environments

•  Master’s degree in a relevant field (MBA, Industrial Engineering, Systems Engineering, etc.)

What Success Looks Like

•  A comprehensive, living library of business process documentation across key functions

•  Clearly mapped interdependencies between teams with identified gaps and improvement opportunities

•  Measurable efficiency gains and reduced manual effort as process improvements are implemented

•  Strong stakeholder relationships and a reputation as a go-to resource for process questions

• A prioritized improvement roadmap that business unit leads actively support and champion

•  Automation and AI embedded into daily workflows across multiple teams where it makes sense

Compensation & Location

Beep offers a competitive benefits package including health, dental, and vision coverage, flexible PTO, and opportunities for growth as we scale.

Beep is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.