Case Management Intern

Summary Job Description:

The Foster Care Case Management Intern supports the foster care team in providing coordinated services to children and families. Under supervision, the intern assists with service coordination, documentation support, family engagement efforts, and treatment team collaboration.

This internship is designed to provide exposure to child welfare case practice, court processes, permanency planning, and interdisciplinary teamwork within a nonprofit human services setting.

About Little Flower

Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.

Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.

Principle Responsibilities

• Shadow Case Planners and Case Aides during foster home visits and family meetings (as appropriate)
• Assist with coordinating Parenting Time schedules and related documentation
• Support preparation for treatment plan conferences and discharge meetings
• Observe court proceedings with supervisory staff (as appropriate)
• Assist with documentation entry under supervisory review
• Participate in treatment team meetings and unit meetings
• Support engagement efforts with families and youth
• Assist with gathering required documentation for new admissions and service updates
• Attend supervision sessions and assigned professional development activities
• Interns will not independently manage cases, enter official documentation without review, obtain medical consents independently, or represent the agency in court.

Learning Outcomes

By the end of this internship, the intern will:

• Develop foundational knowledge of the child welfare and foster care system.
• Understand the structure and purpose of treatment planning and permanency goals.
• Demonstrate professional documentation skills within a case management database.
• Observe and apply engagement strategies when working with families and youth.
• Gain exposure to court processes, school collaboration, and interdisciplinary casework.
• Strengthen communication skills when interacting with families, supervisors, and service providers.
• Understand the role of a Case Planner and pathways into full-time child welfare positions.

Required Qualifications and Experience

• Currently enrolled in or recently graduated from a Bachelor’s or Master’s program in Social Work, Psychology, Sociology, Human Services, or a related field
• Strong written and verbal communication skills
• Ability to maintain confidentiality
• Interest in child welfare, foster care, or family services

Preferred Qualifications

• Prior volunteer or internship experience working with children or families
• Interest in pursuing a career in child welfare or social services

Travel Requirements

This internship is based in Brooklyn, NY and may include supervised travel throughout New York City’s five boroughs.

Disclaimer

This internship is unpaid and credit-bearing, in accordance with each participating school’s academic requirements.

The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.

Internship Structure and Supervision: 
This position is a structured educational internship. Interns are not assigned independent caseloads, are not counted toward staff-to-youth ratios, and do not provide independent clinical, supervisory, or crisis intervention services. All activities are conducted under the supervision of designated staff in accordance with agency policy and regulatory requirements.

Diversity, Equity, Inclusion and Belonging Statement

With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.

Accessibility

Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals.

Equal Employment Opportunity Statement