Casino/Gaming - Internship - Fall Semester

Our internship program welcomes hospitality majors in Las Vegas to learn from industry leaders in a hands-on real-life scenario.

GENERAL SUMMARY:

As an Intern, you will experience what it is like to be a team member at a world-class luxury Resort & Spa, all while joining a cohort of peers to learn, grow, and explore what it means to work in hospitality. This 14-week rotation internship program is designed to engage you beyond the day-to-day work experience; inviting you to participate in activities and events that cater to the specific interests and needs of today’s students. You will be exposed to various departments to gain a well-rounded awareness of The Resort at Summerlin operations.

GENERAL RESPONSIBILITIES:

• Guest Services: Assist in providing excellent customer service to guests by greeting them, answering inquiries, and addressing concerns in a courteous and professional manner.

• Casino Operations: Gain an understanding of the true value of a guest. Learn aspects of Players Club, Slot Machines, Table Games, Marketing and how to elevate a guest experience.
• Administrative Tasks: Provide general administrative support to the casino department, including data entry, filing, and organizing documents.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Currently pursuing an undergraduate degree and is a junior or senior in credit hours
• Must be able to obtain a Gaming License once selected for the internship
• Preferred major in Business, Hospitality, or related fields
• Applicant must be 21 by the first day of the internship to be eligible for the Casino Employee Registration
• Strong customer service skills with a friendly and approachable demeanor.
• Excellent communication and interpersonal skills, with the ability to interact with guests and colleagues from diverse backgrounds.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as needed.
• Must be authorized to work in the United States. No Sponsorships provided.

Must be able to obtain the following work cards if selected for the program:

• Valid Las Vegas Alcohol Awareness Card (TAM Card)
• Valid Non-Gaming/Sheriff’s Card

WHAT YOU WILL ACCOMPLISH (STUDENT LEARNING OUTCOMES):

You will learn best practices and operational strategies from top executives to line-level hospitality experts to help you build a solid career foundation. Our program gives interns the opportunity to shadow and get hands-on experience in hospitality. You will gain exposure to our business operations at the Casino. As an intern, you can complete various projects and present results to property management and staff.

APPLICATION PROCESS

For consideration, please submit your completed application packed through our career website

The following should be included with your application submission:

•  Resume
• Cover Letter
• Education Transcripts
• Proof of internship credit enrollment or school verification letter