IT Network Administrator

Position Overview:

The IT Network Administrator plays an integral role in ensuring the technological frameworks with the organization are aligned with its overall business strategies. The role requires a unique blend of technical expertise and business acumen, enabling the manager to translate technical concepts into actionable business strategies.

Essential Duties and Responsibilities:

• Checking computer hardware (HDD, mouse, keyboards etc.) to ensure functionality.
• Setting up workstations with computers and necessary peripheral devices
• Provide PC support for users, including installing software and system upgrades, providing hardware support, providing internet access, managing anti-virus, and helping train people on new software.
• Set security levels for users that are appropriate for their jobs. Ensure all data is being backed up.
• Familiarity with Wide-Area-Networks, various routers and hubs and communication methods including fiber optics, and wireless communication is required.
• Working Knowledge of Scale Computing is helpful.
• Manage internet access, restrict users to appropriate sites, and provide e-mail capabilities. Maintain knowledge of various broadband internet options.
• Develop and maintain local networks in ways that optimize performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Oversee the implementation and maintenance of business software systems to ensure they meet organizational needs.
• Liaise between business departments and IT to translate business needs into technical requirements.
• Design and enforce policies and procedures for the use of business systems to ensure data integrity and security.
• Coordinate the training of staff on new systems and software to ensure efficient use and adoption.
• Evaluate and select vendors for business systems solutions, negotiating contracts and managing relationships.
• Lead the troubleshooting and resolution of system-related issues, ensuring minimal disruption to business operations.
• Conduct post-implementation reviews to assess the success of business systems projects and identify areas for improvement.
• Aligns technology and business processes with the company’s long-term goals.
• Through analytical and design expertise, a Business Systems Manager reevaluates and redesigns workflows, systems, and processes for significant improvements in cost, quality, service and speed.
• Engage with internal and external stakeholders to align system implementations and updates with organizational goals and user needs.
• Analyze results of system and integrated testing in conjunction with business stakeholders to ensure that all business requirements are met.
• Other duties as needed

Why should YOU work at D&H Industries?

You WILL:

• Receive weekly pay.
• Be a piece of the puzzle. You can make a difference!
• Use your mind. We have invested heavily in automation. We have state of the art technology. Come tour our facility to see us in action. We are innovating.
• Be treated with human dignity. Our supervisors care about our people.
• Have cross training opportunities. You will be able to learn new skills and have variety in your work.
• Have opportunities to share YOUR ideas. We want your input!
• Make your health and wellness a priority. We have an on-site clinic staffed by a Physician Assistant. You can see a doctor during your workday.
• Be reimbursed up to $1,000 each year for alternative medical treatments like massage therapy, yoga classes and holistic medicine.
• Receive raises every year if meeting performance expectations.
• Receive up to $2,000 in tuition reimbursement per year.

D&H offers paid holidays including Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve & New Year's Day. D&H also offers medical, dental, vision, 401K, profit sharing, company-paid short-term, long-term disability, life & AD&D insurance, gain sharing bonus, and annual Christmas bonus.

Skills and Competencies:

• Demonstrated customer service skills and communication skills.
• Excellent diagnostic and problem-solving skills.
• Excellent communication ability
• Outstanding organizational and time-management skills
• In-depth understanding of diverse computer systems and networks.

Education: Associate’s degree or two year program with certification in Information systems and three years of experience. Bachelor’s degree in Information Systems or related field is preferred.

Experience and/or Training: SQL experience (preferred), proven experience as an IT technician or relevant position.

Licenses/Certificates: Certification in Microsoft MCSA preferred.