IT Security Intern

EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. 

Custom Truck One Source has changed the way the industry looks at specialized trucks and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source. 

Summary 

The IT Security Internship is a position for the individual to learn different security responsibilities and techniques within the organization. These techniques can include monitoring computer and network systems, helping create security documentation, and working with individuals on security related tickets or incidents.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

• Participates in the daily monitoring, investigating, remediation and reporting of security related events in the organization.
• Helps identify and addresses computer vulnerabilities in internal servers, external servers, and applications. Especially for updates or patching of said systems.
• Helps ensure that all servers and other IT related equipment is hardened for compliance and/or industry standards.
• Helps ensure the organization maintains a successful compliance of PCI, SOX, and any other compliance requirements.
• Ensures that all information security processes and workflows are up to date and appropriately documented in the organizations knowledge base system.
• Improves information security posture through the application of findings from investigation of security incidents.
• Helps ensure all levels of internal IT staff and employees are provided with relevant trainings on security matters.
• Stays up to date on information technology trends, security standards and news.
• Responds to internal IT and employees’ queries either in person, via ticking system or over the phone.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Provide accurate information on IT products or services.
• Protects organization's value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Position Type/Expected Hours of Work

This is consider a part time hourly position. Work hours are flexible based on weekly schedule decided upon between the employee and manager. Hours not to exceed 28 hours week over week.

Competencies:

• Punctuality
• Flexibility
• Excellent telephone etiquette
• Collaboration skills
• Exceptional drive
• Excellent verbal communications skills
• Able to work with minimum supervision
• Able to multi-task
• Strong knowledge of MS Office (Word, Excel, Outlook)
• Ethical Conduct
• Technical Capacity
• Time Management
• Organizational Skills
• Problem Solving/Analysis
• Discretion
• Thoroughness
• Initiative
• Abides by all laws, regulations, policies, work procedures and instructions
• Professional appearance
• Business casual
• Abides by all safety rules, and, if applicable, uses appropriate safety equipment in designated areas

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess a strong work ethic.
• Ability to work well with others.
• Able to finish tasks/projects in a timely manner.
• Highly organized, detail-oriented, delivering accurate and polished work.

Education and/or Experience

At least one year of related experience and/or training; or equivalent combination of education and experience.

Language Skills

Excellent listening and communications skills. Ability to speak effectively both one-on-one and before groups of customers or employees. Ability to read and interpret documents. Ability to write routine reports and correspondence.

Mathematical Skills

Good with basic math. Must possess the ability to make mathematical computations with accuracy. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multi-task and establish priorities. Ability to coordinate several complex tasks simultaneously while working under pressure to meet deadlines. Ability to maintain positive and flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines. Ability to maintain organization in a changing environment. Ability to determine proper course of action to resolve escalated customer service issues. Ability to create momentum and foster positive organizational change. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Other Skills and Abilities

Skilled in PC usage and associated software including Microsoft Office (Word, Excel, Access, and PowerPoint). Excellent planning, organizational skills and priority setting skills. Well-developed interpersonal and communications skills. Professional appearance and manner, business casual. Ability to learn new software to compliment this function.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.