Summary: Seeking a medical assistant with experience working in a busy, medical practice setting. Patient reception/front desk experience preferred.
DUTIES AND RESPONSIBILITIES:
Greets patients, in person or on the telephone; answers or refers inquiries.
Prepares patient’s chart for the health care visit 1-2 days before. Including reviewing/recording past medical history, reason for visit/chief complaint, etc.
Directs and/or accompanies patients to the examining room.
Arranges/maintains examining room instruments, supplies, and equipment organized and stocked.
Records patient examination, treatment, and test results.
Assists health care providers during examinations.
Performs full clinical intake/triage during patient’s visit – including recording vital signs, social history, family history, etc. in EMR.
Performs basic laboratory tests on the premises as needed.
Responsible for assisting in processing of all specimens in accordance with established protocols.
Authorizes drug refills as directed, telephones prescriptions to pharmacies.
Follows clinic workflow and provides feedback for adjustments to workflow as needed.
Maintains a safe, secure, and healthy work environment.
Follows, and enforces standards and procedures; complies with legal regulations.
Maintains patient care information confidential.
Adheres to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
Enhances health care practice reputation.
Performs other related duties as assigned by management.
QUALIFICATIONS:
Associate's Degree (AA) or equivalent from a two-year college or technical school, OR six months to one year related experience and/or training, or equivalent combination of education and experience.
Certificates, licenses and registrations required:
CMA (AAMA) – not required but strongly preferred
Current Basic Life Support (BLS) Certification - required
Computer skills required: Microsoft Outlook, Word, Excel, PowerPoint. Experience with EHR software strongly preferred.
Other skills required:
Phlebotomy and basic laboratory skills.
Excellent interpersonal skills.
Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times.
Detail-oriented and highly organized.
Firm grasp on medical practices, administrative processes, and organizational policies.
Knowledge of patient care and examination procedures.
Able to maintain confidentiality at all times.
Experience working in a pediatric setting strongly preferred
Bilingual (English/Spanish/creole) preferred
Knowledge of medical terminology and authorization processes
Ability to understand and adhere to established policies, procedures, and protocols.
Commitment to excellence and high standards
Excellent written and oral communication skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm