Process Business Analyst III

Location / Worksite
Not Specified

About Augment Professional Services (APS)
Augment Professional Services (APS) partners with leading organizations across the Energy, Technology, Utilities, and Engineering sectors to deliver specialized talent, consulting expertise, and project support. Our mission is to connect experienced professionals with organizations executing complex projects and critical infrastructure initiatives.

Position Overview
The Process Analyst will support the Asset Management team by serving as a key liaison between business stakeholders and enterprise systems. This role focuses on analyzing operational processes, supporting an enterprise asset management application, and ensuring data integrity, reporting accuracy, and continuous process improvement. The ideal candidate is analytically strong, comfortable working with SQL, and possesses excellent communication and collaboration skills.

Duties and Responsibilities include the following:

• Provide functional support for an enterprise Asset Management application, including issue triage, root cause analysis, and coordination with IT and vendor partners.
• Analyze end-to-end business processes related to asset lifecycle management, maintenance, and operational reporting.
• Review, validate, and reconcile data across systems to ensure accuracy and consistency.
• Write and execute SQL queries to support ad-hoc analysis, data validation, and reporting needs.
• Partner closely with Asset Management, Operations, Digital, and Finance teams to document requirements and resolve data or process gaps.
• Support defect identification, testing, and validation of system fixes or enhancements.
• Develop and maintain process documentation, job aids, and user support materials.
• Communicate clearly with both technical and non-technical stakeholders, translating business needs into actionable insights.
• Support continuous improvement initiatives by identifying inefficiencies and recommending process or system enhancements.
• Assist with reporting deliverables, trend analysis, and operational metrics as needed.

Required Technical Skills

• 3–7 years of experience in a Process Analyst, Business Analyst, or similar role.
• Experience supporting an enterprise application (Asset Management, ERP, CMMS, or similar preferred).
• Strong working knowledge of SQL, including writing queries for analysis and troubleshooting.
• Solid understanding of data flows, integrations, and operational reporting.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent written and verbal communication skills; able to work effectively with cross-functional teams.
• Proven ability to manage multiple priorities and work independently in a fast-paced environment.
• Proficiency with Excel and other analysis or reporting tools.

Education

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field preferred, or equivalent relevant experience.

Preferred Experience / Qualifications

• Anyone that has experience with AssetWorks products, specifically FleetFocus, would be preferred, but not required.

APS Consulting Footer
Augment Professional Services (APS) delivers specialized talent, consulting expertise, and project support to organizations operating in complex technical environments. Our teams partner with clients across the Technology, Energy, Utilities, and EPC sectors to support critical initiatives in digital transformation, infrastructure modernization, engineering delivery, and industrial construction.

Through a flexible services model that includes managed services, project-based delivery, and embedded technical expertise, APS helps organizations accelerate innovation, scale capabilities, and execute high-impact initiatives with confidence.

Equal Opportunity Statement
Augment Professional Services (APS) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.