RQ00537 - Business Analyst - Junior

Must haves:
<\/p>

• 2+ years of experience as a Business Analyst in IT or digital health environments<\/span>
  <\/span><\/li>
• Proven experience in business process design and implementation.<\/span>
  <\/span><\/li>
• Excellent stakeholder engagement and communication skills<\/span>.
  <\/span><\/li>
• Experience facilitating product integration projects as a business process subject matter expert.<\/span>
  <\/span><\/li>
• Strong knowledge of Identity and Access Management (IAM) framework<\/span>
  <\/span><\/li> <\/ul>

  Desired Skills:
  <\/span><\/span><\/span><\/span><\/p>

  • Experience in the digital health ecosystem.<\/span><\/span>
    <\/span><\/li>
  • Proven ability to apply IAM framework.<\/span><\/span>
    <\/span><\/li>
  • Strong analytical, problem\-solving, and communication skills.<\/span><\/span>
    <\/span><\/li>
  • Ability to work collaboratively in a cross\-functional and evolving environment.<\/span><\/span>
    <\/span><\/li>
  • Experience with business intelligence tools, dashboards, or reporting systems.<\/span><\/span>
    <\/span><\/li>
  • Strong knowledge of ITSM practices.<\/span><\/span>
    <\/span><\/li> <\/ul>

    Required Skills:
    <\/span><\/span><\/span><\/span><\/p>

    • Requirements elicitation and process design\/implementation to support project lifecycle and business operations.<\/span>
      <\/span><\/span><\/span><\/span><\/span><\/li>
    • Excellent stakeholder engagement and communication skills<\/span>.
      <\/span><\/span><\/span><\/span><\/span><\/li>
    • Produce clear, accessible, standards\-aligned documentation.<\/span>
      <\/span><\/span><\/span><\/span><\/span><\/li>
    • Solid understanding of data integrity principles and quality assurance.<\/span>
      <\/span><\/span><\/span><\/span><\/span><\/li>
    • Create and execute BAT for product testing.<\/span>
      <\/span><\/span><\/span><\/span><\/span><\/li> <\/ul>

      Required Experience \/ Evaluation Criteria: 
      <\/span><\/span><\/span><\/span><\/p>

      • Operational or similar Business Analyst experience. 35 points
        <\/span><\/span><\/span><\/span><\/span><\/li>
      • Experience facilitating identity and access operations or similar authorization processes. 35 points
        <\/span><\/span><\/span><\/span><\/span><\/li>
      • Experience facilitating product, service, or similar integration projects. 15 points
        <\/span><\/span><\/span><\/span><\/span><\/li>
      • Experience driving business process improvement and documentation initiatives. 15 points
        <\/span><\/span><\/span><\/span>
        <\/span><\/li> <\/ul>
        
        <\/div><\/span>
        

        Requirements<\/h3>

        Deliverables Include:
        <\/p>

        •  <\/span>Process Implementation: Support implementation of business processes and provide input to process improvements.
          <\/span><\/li>
        • Operations Support: <\/span>Coordinate client integration to ONE ID, with focus on client engagement, client support, and end\-user authorization.
          <\/span><\/li>
        •   Project Support: Provide project coordination support for product integration initiatives.
          <\/span><\/li>
        •  Documentation: <\/span>Provide input to process documentation, user guides, and operational workflows.
          <\/span><\/li> <\/ul>

           <\/span>Operational responsibilities:
          <\/p>

          • As a subject matter expert, facilitate ONE ID operational activities including stakeholder requests, incidents and escalations within Service Level Agreement timelines.<\/span>
            <\/span><\/li>
          • Execute IAM processes including end\-user authentication and authorization and service implementations.<\/span>
            <\/span><\/li>
          • Engage and communicate with stakeholders and clients to understand and meet their needs.<\/span>
            <\/span><\/li>
          • Design, implement and document process improvements aligned with evolving business needs.<\/span>
            <\/span><\/li> <\/ul>

            Project Responsibilities:
            <\/p>

            • Serve as subject matter expect for projects requiring ONE ID integration.<\/span>
              <\/span><\/li>
            • Lead requirements elicitation, documentation and validation.<\/span>
              <\/span><\/li>
            • Conduct readiness assessments.<\/span>
              <\/span><\/li>
            • Provide operational support to facilitate project delivery.<\/span>
              <\/span><\/li> <\/ul>

              Service Transformation Responsibilities:
              <\/p>

              • Contribute to process improvements, process redesign, process documentation and Business Acceptance Testing (BAT) design\/execution.<\/span>
                <\/span><\/li>
              • Support change management activities and produce client communications.<\/span>
                <\/span><\/li> <\/ul>
                
                <\/div>

                Must Haves:
                <\/p>

                • 2+ years of experience as a Business Analyst in IT or digital health environments <\/span>
                  <\/span><\/li>
                • Proven experience in business process design and implementation. <\/span>
                  <\/span><\/li>
                • Excellent stakeholder engagement and communication skills<\/span>. <\/span>
                  <\/span><\/li>
                • Experience facilitating product integration projects as a business process subject matter expert. <\/span>
                  <\/span><\/li>
                • Strong knowledge of Identity and Access Management (IAM) framework <\/span>
                  <\/span><\/li> <\/ul>
                  
                  <\/div><\/span>
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