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RQ10245 - Business Analyst - Senior

Maarut
Contract
On-site
Toronto, Toronto, Canada

The MRAS Business Analyst will
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  • Consult with the ServiceOntario business\/policy area to document the business requirements for Phases 2 & 3 – which are the Send and Receive notifications.
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  • Liaise with the Systemscope vendor to clarify\/confirm what information needs to be provided to them.
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  • Work with the business and I&IT groups to develop the requirements for when system generated notifications are sent from OBR to other jurisdictions
    <\/li> <\/ul>

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    Requirements<\/h3>

    Resource responsibility will include:<\/span>
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    • Identify opportunities to streamline, scale and continuously optimize initiatives considering the best available evidence.
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    • Led and facilitate structured workshops and discussions to gather information from ministry staff, partners, and stakeholders.
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    • Evaluate, assess and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions. 
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    • Plays a lead role in the development of environmental scans, document analysis, and business cases, in order to identify trends and develop recommendations and forecasting tools for strategic planning and\/or business improvement initiatives.
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    • Is a strategic thinker that gathers information systematically, considering risks, factors and range of issues in order to develop strategic planning and business improvement recommendations.
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    • Develop and maintain system design documents, including use cases, process flows, and data models
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    • Work closely with Development and Quality Assurance teams to ensure accurate implementation of system requirements
      <\/span><\/li> <\/ul>

       <\/span> <\/span>
      <\/p>

      Experience and Skill Set Requirements
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      Business Analysis – <\/span>30%
      <\/p>

      • Identify opportunities to streamline, scale and continuously optimize initiatives considering the best available evidence.
        <\/span><\/li>
      • Have led and facilitated structured workshops and discussions to gather information from ministry staff, partners and stakeholders.
        <\/span><\/li>
      • Can evaluate, assess, and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions.
        <\/span><\/li>
      • Experience in Agile methodologies, collaborating with cross\-functional teams to deliver iterative solutions
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      • Experience in working with applications that leverage RESTful or SOAP APIs for data exchange and system interoperability
        <\/span><\/li> <\/ul>


        <\/p>

         <\/span>
        <\/p>

        Data, Analytics and Measures – <\/span>25%
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        • Leads the development and implementation of performance measurement frameworks and indicators
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        • Designs and employs tools and processes to support colleagues and partners in identifying risk, assessing value and developing improvement initiatives
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        • Skilled with data collection, analysis, and visualization tools and techniques (e.g., MS Excel, PowerBI)
          <\/span><\/li> <\/ul>

           <\/span>
          <\/p>

          Relationships and Influence\- <\/span>20%
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          • Consultation and relationship management skills to build sustainable relationships throughout the ministry in order to develop support for strategic planning, business improvement and innovation work
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          • Led\/participated in consultation with cross\-ministry partners, stakeholders, and external groups acting as subject matter expert
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          • Exercise good judgment and communicate effectively verbally and in writing, to maintain and build good relations with colleagues, partners and stakeholders
            <\/span><\/li> <\/ul>

             <\/span>
            <\/p>

            Problem Solving – <\/span>10%
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            • Designs tools and processes to support colleagues and partners in identifying, assessing value and prioritizing strategic planning or improvement initiatives
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            • Have led business case development and\/or process improvement initiatives in which you adequately assess opportunities, identify risks, and integrate performance measures
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            • Have risk assessment\/management skills to determine the root cause of issues and create alternative solutions and mitigation and contingency plans
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              <\/span><\/span><\/li> <\/ul>

              Facilitation and Communication – <\/span>10%
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              • Have designed and facilitated workshops, meetings and sessions that bring groups to consensus.
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              • Have led working groups and committees involving multi\-level ministry staff and stakeholders through open interactive discussion
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              • Have verbal and written communication skills to lead consultations with program areas, prepare and present options papers, business cases, and presentations and to provide advice and recommendations to senior management
                <\/span><\/li> <\/ul>

                 
                <\/p>

                Public Sector Experience \- <\/span>5%
                <\/p>

                • Experience with Public Sector ITIL process including incident management, release management, problem management, support models, etc.
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                • Familiarity with the PMO Stage Gate process as implemented in Ontario Public Sector
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                • Experience with Service Ontario\/Ministry of Government and Consumer Services business processes, gating procedures, project management requirements and business rules.<\/span>
                  <\/span><\/li> <\/ul>

                  <\/div>

                  MUST HAVE:
                  <\/p>

                  • development and implementation of performance measurement frameworks and indicators<\/span>
                    <\/span><\/li>
                  • Consultation and relationship management skills <\/span>
                    <\/span><\/li>
                  • development and implementation of test plans for large scale, complex IT projects <\/span>
                    <\/span><\/li> <\/ul>


                    <\/p>

                    Nice to Have:
                    <\/p>

                    • ideally in the context of occupational and\/or business registry systems.<\/span>

                      <\/span><\/li> <\/ul><\/span>
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