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RQ10422 - Business Analyst - Senior

Maarut
Contract
On-site
Toronto, Toronto, Canada

The Ministry is seeking the services of one (1) Business Analyst, Level 3, to work as part of the Project Management & Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required.<\/span>
<\/p>

  • Provide support during the design, implementation and testing phases of the project.<\/span>
    <\/span><\/li>
  • Report progress of assignment on a regular basis to Project Management, raise any issue and concerns and propose mitigation strategies.<\/span>
    <\/span><\/li>
  • Lead and\/or participate in teams developing solutions within MLITSD’s Global Talent and Settlement Services Division.<\/span>
    <\/span><\/li>
  • Conduct feasibility analysis, project scoping and provide project work estimates.<\/span>
    <\/span><\/li>
  • Conduct Joint Requirements Planning and Joint Application Design sessions.<\/span>
    <\/span><\/li>
  • Analyze and map processes \/ data for current state and future state.<\/span>
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  • Requirements development involving requirements elicitation, elaboration, analysis, specification and validation.<\/span>
    <\/span><\/li>
  • Use of ministry mandated requirement management tools and templates for requirements<\/span>
    <\/span><\/li>
  • Review and feedback of technical design documents.<\/span>
    <\/span><\/li>
  • Conduct and\/or participate in walkthroughs at each project milestone.<\/span>
    <\/span><\/li>
  • Knowledge transfer to TS and I&IT Cluster at all stages of the assignment.<\/span>
    <\/span><\/li>
  • Report status to and follow overall direction from the Project Manager and\/or Lead Business Analyst.<\/span>
    <\/span><\/li> <\/ul>

     <\/span>
    <\/p>

    The Deliverables include (but are not limited to):<\/span>
    <\/p>

    • Business Cases and Request for Bids<\/span>
      <\/span><\/li>
    • Business requirements \/ rules<\/span>
      <\/span><\/li>
    • Business process models<\/span>
      <\/span><\/li>
    • System Requirements specifications<\/span>
      <\/span><\/li>
    • Business \/ Data Glossary<\/span>
      <\/span><\/li>
    • Business and System use cases<\/span>
      <\/span><\/li>
    • User epics, stories and themes \/ Product backlog and sprint plans<\/span>
      <\/span><\/li>
    • Data requirements \/ models (conceptual \/ logical)<\/span>
      <\/span><\/li>
    • Functional and Non\-functional requirements<\/span>
      <\/span><\/li>
    • Requirements Traceability Matrices<\/span>
      <\/span><\/li>
    • User Interface specifications, low and high\-fidelity prototypes<\/span>
      <\/span><\/li>
    • Report specifications<\/span>
      <\/span><\/li>
    • Test plan\/strategies, test cases<\/span>
      <\/span><\/li>
    • Risks and Issues<\/span>
      <\/span><\/li>
    • Status reports<\/span>
      <\/span><\/li>
    • Work plans, e.g. requirements management plan<\/span>
      <\/span><\/li>
    • Artefacts\/documents required for enterprise architecture development from a business needs point\-of\-view (contextual and conceptual), as required for the Architecture Governance Point review process<\/span>
      <\/span><\/li>
    • Other artefacts as determined by the project<\/span>
      <\/span><\/li> <\/ul>

       <\/span>
      <\/p>

      Support to Development and Test teams in following areas (but are not limited to):<\/span>
      <\/p>

      • Building and testing support to development team<\/span>
        <\/span><\/li>
      • Reviewing test strategy, test plan and cases<\/span>
        <\/span><\/li>
      • Management of defect logs<\/span>
        <\/span><\/li>
      • Testing Applications<\/span>
        <\/span><\/li>
      • Supporting end\-user inquiries<\/span>
        <\/span><\/li>
      • Defining the integration test plan<\/span>
        <\/span><\/li>
      • Defining the user acceptance test plan<\/span>
        <\/span><\/li>
      • Identification and resolution of problems\/issues<\/span>
        <\/span><\/li>
      • Document and manage risks and liaise with other project teams to coordinate project interdependencies.<\/span>
        <\/span><\/li>
      • Documentation of all artefacts in a shared project library.<\/span>
        <\/span><\/li> <\/ul>

         <\/span>
        <\/p>

         
        <\/p>

        Skill Set Requirements<\/span>
        <\/p>

        • Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile, waterfall and iterative<\/span>
          <\/span><\/li>
        • Demonstrable experience with Business Object Oriented Modeling, UML tools and techniques.<\/span>
          <\/span><\/li>
        • Demonstrable skills and experience with documenting deliverables outlined in Deliverables section<\/span>
          <\/span><\/li>
        • Work Experience in investigating, analyzing, estimating system applications in a large integrated mainframe and mid\-tier environment<\/span>
          <\/span><\/li>
        • Proven experience with all stages of automated system implementation in complex mainframe, with online and batch transactions<\/span>
          <\/span><\/li>
        • Proven experience with sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews<\/span>
          <\/span><\/li>
        • Experience with the Public Sector architecture.<\/span>
          <\/span><\/li>
        • Demonstrable knowledge of Public Sector applications, databases and systems; demonstrated experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and transformation of legacy solutions using COTS products such as Oracle Siebel<\/span>
          <\/span><\/li>
        • Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector<\/span>
          <\/span><\/li>
        • Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements<\/span>
          <\/span><\/li>
        • Excellent analytical, problem solving and decision\-making skills.<\/span>
          <\/span><\/li>
        • Experience in conducting feasibility analysis, project scoping and providing project work estimates<\/span>
          <\/span><\/li>
        • Experience with requirements development involving requirements elicitation, analysis, specification and validation<\/span>
          <\/span><\/li>
        • Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner<\/span>
          <\/span><\/li>
        • Demonstrated experience in the facilitation of project meetings for reviews<\/span>
          <\/span><\/li>
        • Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues \/ concerns and propose mitigation strategies.<\/span>
          <\/span><\/li>
        • Can work effectively independently and in a team environment.<\/span>
          <\/span><\/li>
        • Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross\-functional team, with clients, vendor(s) and other stakeholders.<\/span>
          <\/span><\/li>
        • Excellent facilitation, presentation, time\-management and problem\-solving skills.<\/span>
          <\/span><\/li>
        • Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).<\/span>
          <\/span><\/li>
        • Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.<\/span>
          <\/span><\/li>
        • Creative, innovative, and can think outside the box to visualize solutions that meet business needs.<\/span>
          <\/span><\/li>
        • Knowledgeable in design thinking, have a user\-centric mindset and attention to detail.<\/span>
          <\/span><\/li>
        • Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established<\/span>
          <\/span><\/li>
        • Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock\-ups using advanced tools<\/span>
          <\/span><\/li>
        • Able to resolve issues in a timely manner, provide options and recommendations.<\/span>
          <\/span><\/li>
        • Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.<\/span>
          <\/span><\/li>
        • Understand business metrics and able to translate business goals and objectives into digital experiences.<\/span>
          <\/span><\/li>
        • Able to prioritize change requests from clients and guide the team in determining how best to address them.<\/span>
          <\/span><\/li>
        • Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act<\/span>
          <\/span><\/li>
        • Strong research skills to perform industry research, provide options and make recommendations for solution improvements.<\/span>
          <\/span><\/li> <\/ul>

          <\/div><\/span>

          Requirements<\/h3>
          Experience and Skill Set Requirements<\/span> <\/div>
          <\/div>

          Evaluation Project Requirements Evaluation Breakdown<\/span><\/span>
          <\/span><\/h1>

          Modeling and Methodologies \- 25%
          <\/p>

          • Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery with proven ability to lead sprints. <\/span>
            <\/span><\/li>
          • Demonstrated experience with Business Object Oriented Modelling, UML tools and techniques<\/span>
            <\/span><\/li>
          • Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes<\/span>
            <\/span><\/li>
          • Experience with the Zachman framework , Public Sector Architecture Governance Points and deliverables<\/span>
            <\/span><\/li> <\/ul>

            Technical Skills \- 15%
            <\/p>

            • Proven experience in investigating, analyzing and estimating system applications in a large integrated mainframe and mid\-tier environment<\/span>
              <\/span><\/li>
            • Experience with all stages of automated system implementation in complex mainframe, with online batch, and Financial reconciliation transactions<\/span>
              <\/span><\/li>
            • Experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and modernizing<\/span>
              <\/span><\/li>
            • Demonstrated experience with implementation of business solutions using Custom off the Shelf solution implementations such as Oracle Siebel based systems and photo comparison technologies<\/span>
              <\/span><\/li>
            • Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira<\/span>
              <\/span><\/li>
            • Demonstrated experience with HP ALM (Quality Center) to support test activities<\/span>
              <\/span><\/li>
            • Experience with prototyping tools to deliver high quality prototypes and mock\-ups<\/span>
              <\/span><\/li>
            • Experience with submitting and managing project collateral (conceptual and logical) in repository tools such as PowerDesigner<\/span>
              <\/span><\/li>
            • Experience with reporting tools such as Microsoft Power BI<\/span>
              <\/span><\/li> <\/ul>

              Business Analysis Skills \- 25%
              <\/p>

              • Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates<\/span>
                <\/span><\/li>
              • Ability to write high quality business cases, working with corporate governance bodies and navigating approvals<\/span>
                <\/span><\/li>
              • Experience with documenting deliverables (Functional and Non\-functional requirements, System Requirements Specifications, Business requirements \/ rules, Business Process Models, Data Requirements \/ Models (conceptual \/ logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan \/ Strategies, Test Cases etc.)<\/span>
                <\/span><\/li>
              • Demonstrated experience with JAD\/Sprint session facilitation and the ability to interpret business needs to technical requirements<\/span>
                <\/span><\/li>
              • Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates<\/span>
                <\/span><\/li>
              • Experience with requirements development involving requirements elicitation, analysis, specification and validation<\/span>
                <\/span><\/li> <\/ul>

                Communication Skills \- 15%
                <\/p>

                • Excellent analytical, problem solving and decision\-making skills<\/span>
                  <\/span><\/li>
                • Excellent communication skills<\/span>
                  <\/span><\/li>
                • Demonstrated experience in the facilitation of project meetings for reviews<\/span>
                  <\/span><\/li>
                • Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues \/ concerns and propose mitigation strategies<\/span>
                  <\/span><\/li>
                • Experience with creating automated information and status reporting<\/span>
                  <\/span><\/li> <\/ul>


                  <\/p>

                   Business Subject Matter Knowledge and Expertise \- 15%
                  <\/p>

                  • Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service \/ digital service), private & public partnership, etc in complex and high\-impact critical Public services related to licensing, registration, permit, enforcement, safety inspection, photo identification and related fraud prevention line of businesses, services, or functional areas, in relation to I&IT application software delivery<\/span>
                    <\/span><\/li> <\/ul>

                    Public Sector Experience \- 5%
                    <\/p>

                    • Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices<\/span>
                      <\/span><\/li>
                    • Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi\-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors<\/span>
                      <\/span><\/li>
                    • Experience working in accordance with Acts, Policies and Procedures of Public Sector Services<\/span>
                      <\/span><\/li> <\/ul>


                      <\/p><\/span><\/span> <\/div>

                      Must Have Skills
                      <\/p>

                      • Experience with documenting deliverables (Functional and Non\-functional requirements, System Requirements Specifications, Business requirements \/ rules, Business Process Models, Data Requirements \/ Models (conceptual \/ logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan \/ Strategies, Test Cases etc.)
                        <\/span><\/li>
                      • Demonstrated experience with JAD\/Sprint session facilitation and the ability to interpret business needs to technical requirements
                        <\/span><\/li> <\/ul>


                        <\/p>

                        Nice to have:
                        <\/p>

                        • Prior Ops experience \/ Public sector
                          <\/span><\/li> <\/ul>

                          <\/div><\/span>
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