Tech Operations Intern

Job Details:

Job Posting: Tech Operations Intern

Position: Tech Operations Intern (Administrative Focus) Company: Jonas Club Software Duration: 4 Months Commitment: 37.5 hours per week Compensation: / hour Location: [Insert Remote / Hybrid / On-site details]

About Jonas Club Software

Jonas Club Software is an industry-leading, club-first management platform built exclusively for private and member-driven clubs and designed to be the single source of club truth. Used by thousands of clubs across five continents for more than 35 years, Jonas Club combines hospitality-grade performance with a global team of over 6,000 professionals focused on service, security, and continuous improvement.

Our platform is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations. Our unified, contextual activity timeline brings reservations, point-of-sale and food and beverage, billing and finance, events, member services, and reporting into one secure platform that enables seamless interactions between members, staff, and the broader club community.

About the Role

Are you highly organized, detail-oriented, and curious about how a professional, global technology team operates? We are looking for a Tech Operations Intern to provide essential administrative support to our technology department at Jonas Club Software. In this role, you will be the organizational glue that helps our engineering and tech teams run smoothly.

While this is primarily an administrative position, it offers a fantastic front-row seat to the fast-paced world of enterprise software. You will gain hands-on experience with tech workflows, project management tools, and team operations within a highly secure, compliant (SOC 2/PCI) environment, making this an ideal stepping stone for anyone interested in IT administration, project management, or tech operations.

Key Responsibilities

• Team Coordination: Assist in scheduling and organizing team meetings, sprint planning sessions, and department-wide events for our tech professionals.
• Documentation & Data Entry: Help maintain, organize, and update team documentation, wikis, and project management boards to keep our continuous improvement initiatives on track.
• Asset & Access Management: Support the onboarding and offboarding process by helping to track IT hardware, order new equipment, and audit software licenses.
• Workflow Support: Triage basic administrative requests from the team, ensuring they are routed to the correct engineers, product managers, or tech leaders.
• General Administration: Assist tech leadership with ad-hoc administrative tasks, note-taking, and process improvements.

What You'll Bring

• Stellar Organization: You have a natural knack for keeping things tidy, tracking details, and managing multiple moving parts.
• Tech Curiosity: You don't need to know how to code, but you should have a genuine interest in technology, software development lifecycles, and how IT teams function.
• Communication Skills: Excellent written and verbal communication skills, with the ability to interact professionally with team members across our global network.
• Software Proficiency: Comfortable using standard workplace tools and eager to learn specialized tech and project management tools.

What You'll Get Out of It

• Real-World Exposure: Shadow tech professionals and learn the day-to-day realities of building and maintaining a secure, hospitality-grade enterprise platform.
• Global Network: Be part of a massive global team of over 6,000 professionals, gaining insight into how large-scale tech companies operate.
• Mentorship & Growth: Work closely with tech leaders who are invested in your professional development and eager to help you build a foundation for your career.

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More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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