IT Associate Business Analyst - Finance

As a member of the IT development team, this role is responsible for assisting Business Analysts in the design, maintenance, and configuration of Ball’s business processes and tools built on SAP’s sales, production, transportation, supply chain, and FICO related modules and third-party tools. The Associate Analyst works collaboratively with Business Analysts, Business Users and the rest of IT to test and support daily business/systems issues, system changes, upgrades, and new implementations. The Associate Analyst has a heavier focus on daily maintenance and testing in order to learn the business and systems. 

Job Duties and Responsibilities

• Timely front-line support of daily business issues Including answering telephone inquiries, responding to emails, ticket creation and monitoring, and performing in-person support sessions. (60%)
• Assist with the implementation of new tools and appropriate user access and assure adoption through training, monitoring and coaching of business users. (25%)
• Write training documentation to support the business adoption of tools and foster self sufficiency of the business users. (10%)
• Perform maintenance window testing and help create, execute, and maintain automated test scripts. (5%)

• School or work experience that demonstrates aptitude toward technology and business processes, particularly in Corporate Finance and Accounting 
• Experience with using business systems at a previous job or school.
• Demonstrated ability to ask questions of the business to understand the issue, contribute to root cause analysis, and communicate to others.
• Experience with using Microsoft applications like MS Windows, Outlook, Excel, Word.
• Ability to work both independently and collaboratively to reach department or company goals.
• Demonstrated excellent verbal and written communication skills
• Self-motivated about continuous learning
• Optimize work processes with a focus on continuous improvement

Desirable Experience

• Familiarity with other SAP, particularly FICO module
• Understanding of core business processes in Finance and Accounting – AP, AR, Fixed Assets, Credit Management
• Experience with 3rd party business process tools
• Experience with testing automation tools.

Physical Requirements

• Ability to travel up to 5% of the year
• Ability to sit/stand 100% of the day
• Ability to use hands/fingers 80% of the day

Salary: $70-$80K

Our promise to you

Ball is a global leader in horticulture: we develop, produce, and sell plants around the world. Our vision is to color the world through our customers. We create excitement in the world of flowers and are the first choice for service. We deliver all the best and nothing else! To you, we deliver a work environment and a culture where building long-lasting relationships internally and externally is important. We believe that good communication, sharing ideas and collaborating on projects will set us up for success. We keep both our feet on the ground and are approachable. 

In addition to this we provide a comprehensive Total Rewards package that includes: 

• Medical, dental, life and long-term disability insurance
• 401k/Profit Sharing Retirement Plan
• Paid time off benefits including vacation and holidays
• Tuition assistance
• An onsite subsidized café overlooking 30 acres of renowned display gardens and       
• Restored natural areas
• Employee Assistance Program and Positive Health programs